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About
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Contact
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Recruiter's Glossary
Industry
Examples:
OTA (Online Travel Agency)
•
Night Audit
•
Room Night
Hospitality Terms
Understanding these terms will help you better evaluate candidates and communicate with hiring managers
ADR (Average Daily Rate)
Preventive Maintenance
Room Night
Opera PMS
Channel Manager
Banquet Operations
OTA (Online Travel Agency)
Check-in
Late Check-out
Yield Management
Rack Rate
BAR (Best Available Rate)
GOP (Gross Operating Profit)
SOPs
Walk-in
Folio
Incidental Charges
Upsell
RevPAR
Concierge
PMS (Property Management System)
FF&E
Check-out
Maintenance Request
Amenities
Revenue Management
Resort Fee
MICE (Meetings, Incentives, Conferences, Events)
OS&E
Out of Order
Par Level
Attrition Rate
Out of Service
F&B (Food & Beverage)
Early Check-in
Comp Set
Night Audit
Room Service
Overbooking
Guest Satisfaction
Occupancy Rate
Housekeeping
Turndown Service
Market Segmentation
GDS (Global Distribution System)
Group Blocks
Front Desk
No-Show
Room Block
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