Preventive Maintenance is a planned approach to keeping hotel facilities, equipment, and amenities in good working condition. Instead of waiting for things to break down, staff regularly check and fix potential issues before they become problems. Think of it like regular health check-ups for a building - just as people go to doctors for check-ups to prevent illness, hotels perform routine inspections and upkeep to prevent equipment failures and costly repairs. This includes everything from checking air conditioning systems to inspecting pool equipment and maintaining elevators.
Developed and implemented Preventive Maintenance schedules for 200-room luxury hotel
Reduced equipment downtime by 40% through structured Preventive Maintenance program
Managed team of 5 technicians executing daily PM and Preventive Maintenance tasks
Created digital Planned Maintenance checklists for all hotel facilities and equipment
Typical job title: "Maintenance Technicians"
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Q: How would you develop a preventive maintenance program for a new 300-room hotel?
Expected Answer: Should discuss creating maintenance schedules, organizing staff teams, budgeting, selecting maintenance software, training programs, and establishing inspection routines for all major systems and equipment.
Q: How do you prioritize maintenance tasks with limited resources?
Expected Answer: Should explain balancing urgent repairs with routine maintenance, cost considerations, guest impact, safety priorities, and strategies for efficient resource allocation.
Q: What systems do you use to track preventive maintenance tasks?
Expected Answer: Should mention experience with maintenance management software, work order systems, checklists, and scheduling tools, explaining how they help organize and track maintenance work.
Q: How do you handle preventive maintenance in occupied guest rooms?
Expected Answer: Should discuss coordination with housekeeping and front desk, strategies for minimal guest disruption, communication procedures, and maintenance scheduling around occupancy.
Q: What basic preventive maintenance tasks do you perform on air conditioning units?
Expected Answer: Should describe routine tasks like filter changes, coil cleaning, checking thermostats, and basic troubleshooting steps.
Q: How do you document completed maintenance work?
Expected Answer: Should explain basic record-keeping practices, completing work orders, logging maintenance activities, and reporting issues to supervisors.