Room Block
A Room Block is a set of hotel rooms reserved for a specific event, like a wedding, conference, or corporate meeting. It's a way to guarantee rooms at a special rate for event attendees. Event planners and hotel coordinators manage these blocks by setting aside a certain number of rooms, tracking bookings, and ensuring all rooms are properly allocated. This process helps hotels manage their inventory while providing guaranteed accommodations for event guests. The term might also appear as "group block," "hotel block," or "room block management" in job descriptions.
Examples in Resumes
Managed Room Block reservations for conferences hosting up to 500 attendees
Negotiated Room Blocks and group rates with hotels for corporate events
Coordinated Room Block management and guest listings for multiple weddings
Successfully handled Group Block arrangements for annual company meetings
Typical job title: "Event Coordinators"
Also try searching for:
Where to Find Event Coordinators
Professional Associations
Job Boards
Online Communities
Example Interview Questions
Senior Level Questions
Q: How do you handle overbooking situations with room blocks during peak seasons?
Expected Answer: Should discuss strategies for managing overflow, relationships with nearby hotels, contract negotiations, and proactive communication with clients and guests.
Q: What's your approach to maximizing room block profitability while maintaining customer satisfaction?
Expected Answer: Should explain balancing competitive rates, attrition clauses, cut-off dates, and maintaining good relationships with both clients and hotel revenue management.
Mid Level Questions
Q: How do you manage room block attrition and what steps do you take to prevent it?
Expected Answer: Should discuss monitoring booking pace, communication strategies with event organizers, and methods to encourage bookings before cut-off dates.
Q: Explain your process for handling multiple room blocks for overlapping events.
Expected Answer: Should describe organization systems, inventory management, and coordination between sales, front desk, and event planning teams.
Junior Level Questions
Q: What information do you need to set up a basic room block?
Expected Answer: Should mention event dates, number of rooms needed, estimated attendees, preferred room types, and group rate requirements.
Q: How do you track room block reservations?
Expected Answer: Should explain basic tracking methods, reservation systems, and communication with clients about pickup rates.
Experience Level Indicators
Junior (0-2 years)
- Basic room block setup and monitoring
- Reservation system usage
- Guest list management
- Basic rate calculations
Mid (2-5 years)
- Contract negotiation
- Multiple event coordination
- Attrition management
- Group sales techniques
Senior (5+ years)
- Strategic inventory management
- Revenue optimization
- Team leadership
- Complex contract negotiations
Red Flags to Watch For
- No understanding of attrition clauses
- Lack of experience with group booking systems
- Poor communication skills
- No knowledge of hotel revenue management basics
Related Terms
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