F&B (Food & Beverage) refers to all business activities related to serving food and drinks in hotels, restaurants, bars, and catering operations. This term is commonly used in the hospitality industry to describe departments or roles that handle everything from menu planning and food preparation to service delivery and customer experience. When you see F&B on a resume, it typically indicates experience in managing or working in restaurant operations, hotel dining, catering services, or similar food service establishments. The term encompasses both front-of-house operations (serving customers) and back-of-house operations (kitchen and preparation areas).
Managed F&B operations for a 200-room luxury hotel with 3 restaurants
Supervised Food & Beverage service team of 25 staff members
Increased F&B revenue by 30% through menu optimization and staff training
Coordinated Food and Beverage operations for large-scale events and conferences
Typical job title: "F&B Managers"
Also try searching for:
Q: How do you handle budget planning and cost control in F&B operations?
Expected Answer: A senior manager should discuss inventory management, food cost calculations, labor cost control, pricing strategies, and how they've successfully managed budgets while maintaining quality standards.
Q: Describe a situation where you had to turn around an underperforming F&B operation.
Expected Answer: Should demonstrate experience in analyzing problems, implementing solutions, managing team performance, and measuring results through metrics like revenue growth, cost reduction, or customer satisfaction improvements.
Q: How do you ensure food safety and maintain quality standards in a busy environment?
Expected Answer: Should explain knowledge of health regulations, quality control procedures, staff training programs, and systems for maintaining consistency in food preparation and service.
Q: How do you handle customer complaints in a restaurant setting?
Expected Answer: Should describe their approach to problem-solving, customer service recovery techniques, and methods for preventing similar issues in the future.
Q: What's your experience with different types of food service styles?
Expected Answer: Should be able to describe basic service styles like buffet, table service, banquet service, and casual dining, including their key differences and requirements.
Q: How do you prioritize tasks during peak service hours?
Expected Answer: Should demonstrate understanding of basic time management, delegation, and ability to handle pressure while maintaining service standards.