GDS (Global Distribution System)
A Global Distribution System (GDS) is like a massive digital marketplace that travel businesses use to book and sell travel products. Think of it as a central hub that connects travel agencies with airlines, hotels, car rental companies, and cruise lines. The most well-known systems include Amadeus, Sabre, and Travelport. Travel professionals use GDS to check prices, availability, and make reservations in real-time. It's similar to how online shopping websites work, but specifically for travel-related services.
Examples in Resumes
Managed hotel bookings through GDS platforms including Amadeus and Sabre
Trained staff on Global Distribution System operations and booking procedures
Increased revenue by 25% through optimized GDS content and rate management
Typical job title: "GDS Specialists"
Also try searching for:
Where to Find GDS Specialists
Professional Networks
Industry Resources
Job Boards
Example Interview Questions
Senior Level Questions
Q: How would you develop a strategy to optimize GDS channel distribution?
Expected Answer: A strong answer should cover revenue management, rate parity across channels, content optimization, and ways to maximize visibility and bookings through different GDS platforms while managing costs.
Q: How do you handle complex multi-platform integration issues?
Expected Answer: The candidate should discuss experience with managing multiple GDS platforms, troubleshooting connectivity issues, and ensuring smooth data flow between different systems.
Mid Level Questions
Q: What strategies do you use to maintain rate parity across different GDS platforms?
Expected Answer: Should explain how to monitor and maintain consistent pricing across different booking channels and understand the importance of rate parity for business relationships.
Q: How do you handle GDS content updates and maintenance?
Expected Answer: Should describe process of updating hotel/travel product information, maintaining accurate inventory, and ensuring proper display across different GDS platforms.
Junior Level Questions
Q: Can you explain the basic booking process in a GDS?
Expected Answer: Should be able to describe the steps of checking availability, selecting appropriate options, and completing a basic reservation in at least one major GDS system.
Q: What are the main GDS platforms and their key differences?
Expected Answer: Should be familiar with major systems like Amadeus, Sabre, and Travelport, and understand their basic features and market presence.
Experience Level Indicators
Junior (0-2 years)
- Basic GDS navigation and booking
- Understanding of travel industry terms
- Customer service skills
- Basic troubleshooting
Mid (2-5 years)
- Advanced booking management
- Rate management
- Multiple GDS platform expertise
- Training and documentation
Senior (5+ years)
- Strategic distribution management
- Revenue optimization
- Team leadership
- System integration expertise
Red Flags to Watch For
- No knowledge of major GDS platforms
- Lack of understanding of travel industry basics
- Poor attention to detail in booking procedures
- No experience with customer service
- Limited understanding of rate structures
Related Terms
Need more hiring wisdom? Check these out...
Beyond Borders: Mastering the Art of a Global Onboarding Calendar
Workforce Solutions Aggregators: The Next Big Thing You Didn't Know You Needed
Speak Their Language: How Localized Job Descriptions Unlock Regional Talent
