Night Audit
Night Audit is an important role in hotels and lodging facilities that combines front desk duties with accounting responsibilities during the overnight shift. The position involves checking that all daily financial transactions are accurate, preparing reports, and serving as the main point of contact for guests during night hours. Think of it as a combination of a front desk agent and a basic accountant who works at night. This role is essential in every hotel, from small properties to large resorts, and is sometimes also called "Night Auditor" or "Overnight Auditor."
Examples in Resumes
Performed Night Audit duties at a 200-room luxury hotel, balancing daily transactions and providing guest services
Managed Night Auditor responsibilities including daily revenue reporting and guest check-ins
Led the Night Audit team in implementing new financial reconciliation procedures
Typical job title: "Night Auditors"
Also try searching for:
Where to Find Night Auditors
Online Communities
Job Boards
Professional Networks
Example Interview Questions
Senior Level Questions
Q: How would you handle training new night auditors while managing your regular duties?
Expected Answer: Should demonstrate leadership abilities, time management skills, and ability to create training procedures while maintaining accuracy in daily operations.
Q: Tell me about a time you identified and resolved a major discrepancy in the hotel's daily accounts.
Expected Answer: Should show problem-solving abilities, attention to detail, and experience with complex financial reconciliation situations.
Mid Level Questions
Q: How do you handle multiple tasks during busy periods, such as running reports while checking in guests?
Expected Answer: Should explain prioritization methods, time management skills, and ability to maintain accuracy while multitasking.
Q: What steps do you take to ensure accurate cash handling and credit card processing?
Expected Answer: Should describe verification procedures, attention to detail, and understanding of basic accounting principles.
Junior Level Questions
Q: What would you do if a guest had a complaint during the night shift?
Expected Answer: Should demonstrate basic customer service skills, understanding of hotel policies, and ability to handle situations independently.
Q: How do you stay alert and focused during overnight shifts?
Expected Answer: Should show understanding of the challenges of night work and personal strategies for maintaining alertness and productivity.
Experience Level Indicators
Junior (0-1 years)
- Basic accounting principles
- Customer service
- Hotel management software basics
- Cash handling
Mid (1-3 years)
- Financial report preparation
- Complex problem solving
- Training newer staff
- Advanced hotel software knowledge
Senior (3+ years)
- Team leadership
- Process improvement
- Financial analysis
- Crisis management
Red Flags to Watch For
- No experience with basic accounting or financial reports
- Unwillingness to work night shifts
- Poor attention to detail
- Lack of customer service experience
- No experience with hotel management software
Related Terms
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