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Recruiter's Glossary

Examples: Hub and Spoke • Fuel Management • Departure Control System

Airlines Terms

Understanding these terms will help you better evaluate candidates and communicate with hiring managers

BSP (Billing and Settlement Plan)

Hub and Spoke

Air Traffic Control

Boarding System

AOG (Aircraft on Ground)

MRO (Maintenance, Repair, and Overhaul)

NDC (New Distribution Capability)

Check-in System

Crew Planning

Turnaround Time

PSS (Passenger Service System)

Slot Management

FAA (Federal Aviation Administration)

Maintenance Planning

Departure Control System

Block Hours

Flight Crew

Revenue Management

Dispatch

RASK (Revenue per Available Seat Kilometer)

GDS (Global Distribution System)

Baggage Handling System

Fuel Management

Alliance Partnership

Catering Services

Ancillary Revenue

ICAO (International Civil Aviation Organization)

CASK (Cost per Available Seat Kilometer)

Cabin Crew

ASK (Available Seat Kilometers)

Reservation System

Weight and Balance

Frequent Flyer Program

Fare Rules

Crew Resource Management

Fleet Management

Load Factor

Flight Hours

RPK (Revenue Passenger Kilometers)

MEL (Minimum Equipment List)

Flight Planning

Ground Handling

Code Share

Interline Agreement

Flight Operations

Aircraft Leasing

Yield Management

IATA (International Air Transport Association)

Route Network

Point to Point

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