Cabin Crew
Cabin Crew, also known as flight attendants or air hostesses/hosts, are aviation professionals who ensure passenger safety and comfort during flights. They are the airline staff you see in the aircraft cabin who handle everything from safety demonstrations to serving meals and managing emergencies. Think of them as combination safety professionals and customer service specialists who work in the unique environment of an aircraft. While the job might look mainly about serving drinks, their primary role is actually passenger safety - they're trained in emergency procedures, first aid, and aviation safety regulations.
Examples in Resumes
Served as Cabin Crew on both domestic and international flights for Major Airline
Led Flight Attendant team of 8 members on long-haul international routes
Achieved safety compliance certification as Air Hostess for wide-body aircraft operations
Typical job title: "Flight Attendants"
Also try searching for:
Where to Find Flight Attendants
Professional Networks
Job Boards
Example Interview Questions
Senior Level Questions
Q: How would you handle a difficult situation with both an upset passenger and a junior crew member?
Expected Answer: Looking for demonstration of leadership skills, conflict resolution, and ability to maintain service standards while mentoring junior staff. Should explain prioritizing safety and following airline procedures.
Q: Describe a time when you had to take charge during an irregular operation situation.
Expected Answer: Should demonstrate leadership abilities, knowledge of emergency procedures, and experience in coordinating with ground staff, pilots, and other departments.
Mid Level Questions
Q: How do you handle passengers who refuse to comply with safety regulations?
Expected Answer: Should show knowledge of airline policies, de-escalation techniques, and understanding of when to involve the flight deck crew or ground staff.
Q: What experience do you have with different aircraft types and how does service differ between them?
Expected Answer: Should demonstrate knowledge of various aircraft configurations, different service patterns, and ability to adapt to different flight types (short-haul vs long-haul).
Junior Level Questions
Q: Why do you want to become a cabin crew member?
Expected Answer: Should show understanding of both customer service and safety aspects of the role, not just interest in travel benefits.
Q: What would you do in case of a medical emergency onboard?
Expected Answer: Should demonstrate basic knowledge of first aid procedures and understanding of how to coordinate with ground medical support and senior crew.
Experience Level Indicators
Junior (0-2 years)
- Basic safety and emergency procedures
- Customer service fundamentals
- Standard service delivery
- Basic first aid
Mid (2-5 years)
- Advanced passenger handling
- Emergency situation management
- Multiple aircraft type qualification
- Service coordination
Senior (5+ years)
- Crew leadership and training
- Complex situation handling
- Performance evaluation
- Flight manager duties
Red Flags to Watch For
- Fear of flying or height phobia
- Inability to swim
- Unwillingness to work irregular hours or holidays
- Poor physical fitness or mobility
- Lack of required language skills
