Recruiter's Glossary

Examples: Catering Services • Departure Control System • Weight and Balance

Code Share

Term from Airlines industry explained for recruiters

Code Share is a business arrangement between airlines where they work together to sell seats on each other's flights. Think of it like two stores agreeing to sell each other's products. For example, if United Airlines and Lufthansa have a code share agreement, a passenger can book a United flight number but actually fly on a Lufthansa plane. This is important for airline employees to understand because it affects booking systems, customer service, and flight operations. When you see this term in job descriptions, it usually means the role involves working with partner airlines or managing code share agreements and their related systems.

Examples in Resumes

Managed Code Share agreements with 5 major international airline partners

Coordinated Code Share operations between domestic and international carriers

Implemented new Code Share booking procedures that improved customer satisfaction by 25%

Typical job title: "Code Share Analysts"

Also try searching for:

Alliance Manager Partnership Coordinator Commercial Agreements Specialist Code Share Operations Analyst Airline Partnership Manager Network Planning Analyst Commercial Aviation Specialist

Where to Find Code Share Analysts

Professional Networks

Industry Organizations

Example Interview Questions

Senior Level Questions

Q: How would you handle a situation where a code share partner consistently fails to meet service standards?

Expected Answer: Should demonstrate knowledge of partnership management, contract enforcement, and diplomatic problem-solving approaches to maintain business relationships while ensuring service quality.

Q: Describe your experience in developing new code share partnerships from scratch.

Expected Answer: Should explain the process of identifying potential partners, negotiating agreements, coordinating with different departments (legal, operations, marketing), and implementing the partnership.

Mid Level Questions

Q: What factors do you consider when evaluating a potential code share agreement?

Expected Answer: Should mention route network compatibility, revenue potential, operational feasibility, customer service standards, and technical system integration requirements.

Q: How do you ensure smooth coordination between different departments during code share operations?

Expected Answer: Should discuss communication processes, standard operating procedures, and how to work with various teams like reservations, customer service, and operations.

Junior Level Questions

Q: What is a code share agreement and why do airlines use them?

Expected Answer: Should explain the basic concept of airlines sharing flights and the benefits like expanded network reach and increased revenue opportunities.

Q: How do code share flights appear in booking systems?

Expected Answer: Should describe how flights can be listed under multiple airline codes and explain the difference between operating and marketing carriers.