Sabre
Sabre is one of the main computer systems that travel agencies and airlines use to book flights, hotels, and other travel services. Think of it like a giant digital marketplace where travel agents can search, compare prices, and make reservations for their clients. It's similar to what regular people use when they book travel online through websites like Expedia, but Sabre is specifically designed for travel professionals and offers more advanced features. Other similar systems include Amadeus and Travelport Galileo. When you see Sabre mentioned in a resume, it usually means the person has experience with professional travel booking systems.
Examples in Resumes
Processed over 200 monthly bookings using Sabre reservation system
Trained new staff on Sabre and Sabre Red booking platforms
Managed complex international itineraries through Sabre GDS
Typical job title: "Travel Agents"
Also try searching for:
Where to Find Travel Agents
Professional Networks
Training Resources
Industry Associations
Example Interview Questions
Senior Level Questions
Q: How do you handle complex multi-city international bookings with different fare rules?
Expected Answer: A senior agent should explain their process for managing complicated itineraries, including checking fare rules, managing connections, and ensuring compliance with airline policies.
Q: Describe a situation where you had to solve a complex booking issue using Sabre.
Expected Answer: Should demonstrate problem-solving abilities, knowledge of alternative booking methods, and understanding of how to handle system limitations or technical issues.
Mid Level Questions
Q: What are the basic Sabre commands you use most frequently?
Expected Answer: Should be able to explain common booking commands, fare display, and seat assignment procedures in simple terms.
Q: How do you handle schedule changes and rebooking in Sabre?
Expected Answer: Should explain the process of identifying schedule changes, notifying clients, and making necessary adjustments to bookings.
Junior Level Questions
Q: What is the basic process for booking a round-trip flight in Sabre?
Expected Answer: Should be able to explain the basic steps of flight search, selecting appropriate flights, and completing a simple booking.
Q: How do you verify passenger information and add special requests in Sabre?
Expected Answer: Should demonstrate knowledge of basic passenger data entry and how to add common special requests like meal preferences or seat assignments.
Experience Level Indicators
Junior (0-1 years)
- Basic flight and hotel bookings
- Simple itinerary modifications
- Customer service basics
- Understanding of travel terminology
Mid (1-3 years)
- Complex travel arrangements
- Group booking management
- Fare rules understanding
- Schedule change handling
Senior (3+ years)
- Advanced problem solving
- Corporate travel management
- Training and mentoring
- Crisis management
Red Flags to Watch For
- No knowledge of basic airline terminology
- Unable to demonstrate basic booking procedures
- Lack of customer service experience
- No understanding of fare rules and airline policies
Need more hiring wisdom? Check these out...
Cutting HR Costs Without Sacrificing Quality: A How-To for Savvy Executives
Automated Scorecards in ATS Systems: Your Secret Weapon for Smarter Hiring Decisions
The Hidden Art of Salary Negotiation: How to Win Hearts Without Going Broke
