Itinerary

Term from Travel Agencies industry explained for recruiters

An itinerary is a detailed plan or schedule for a trip, vacation, or tour. Travel professionals create these plans to map out where travelers will go, what they'll do, and when everything will happen. Think of it as a roadmap that includes everything from flight times to hotel stays, activities, and meals. Travel agents and tour operators use itineraries to organize trips for their clients, making sure all the pieces of a journey fit together smoothly. Similar terms include "travel schedule," "tour program," or "trip plan."

Examples in Resumes

Designed custom itinerary packages for luxury European vacations serving 500+ clients annually

Created detailed itineraries for group tours of 20-50 people across Asia

Managed and modified travel itineraries for corporate clients with complex scheduling needs

Typical job title: "Travel Consultants"

Also try searching for:

Travel Agent Tour Operator Travel Planner Itinerary Specialist Travel Coordinator Destination Consultant Travel Designer

Example Interview Questions

Senior Level Questions

Q: How do you handle a complex multi-country itinerary with various transportation methods and timing constraints?

Expected Answer: A senior travel professional should discuss their systematic approach to planning, considering factors like transportation connections, local holidays, seasonal weather, visa requirements, and building in buffer time for unexpected changes.

Q: Tell me about a time when you had to completely reorganize an itinerary due to an unexpected event.

Expected Answer: Should demonstrate crisis management skills, quick decision-making, knowledge of cancellation policies, and ability to maintain client satisfaction while dealing with major changes.

Mid Level Questions

Q: How do you ensure all components of an itinerary work together smoothly?

Expected Answer: Should explain their process for checking flight connections, transfer times, hotel check-in/out policies, and how they coordinate various service providers.

Q: What factors do you consider when creating an itinerary for a family versus a business traveler?

Expected Answer: Should discuss different needs and preferences, such as pace of travel, activity types, meal considerations, and scheduling flexibility for different types of travelers.

Junior Level Questions

Q: What essential elements should be included in every itinerary?

Expected Answer: Should list basic components like transportation details, accommodation information, scheduled activities, contact numbers, and important notes about check-in times and meeting points.

Q: How do you organize and present an itinerary to make it easy for clients to follow?

Expected Answer: Should explain clear formatting, chronological organization, inclusion of all necessary details, and methods for making the itinerary user-friendly.

Experience Level Indicators

Junior (0-2 years)

  • Basic itinerary creation
  • Understanding of travel documentation
  • Knowledge of booking systems
  • Customer service skills

Mid (2-5 years)

  • Complex itinerary planning
  • Supplier relationship management
  • Problem-solving abilities
  • Multiple booking system expertise

Senior (5+ years)

  • Crisis management
  • High-value client handling
  • Team leadership
  • Strategic partnership development

Red Flags to Watch For

  • No knowledge of major booking systems
  • Unfamiliarity with travel documentation requirements
  • Poor attention to detail in scheduling
  • Lack of problem-solving experience in travel disruptions