Fare Basis
A Fare Basis is a coding system used in the travel industry to identify different types of ticket prices and their rules. Think of it as a pricing category label that travel agents use to understand what kind of ticket they're selling. It helps them know important details like if the ticket is refundable, what class it is (economy, business, first), and what restrictions apply. It's similar to how retail stores have different SKU codes for products, but for airline tickets. When someone mentions Fare Basis knowledge in their resume, it means they understand how to read and work with these codes to find the best ticket options for customers.
Examples in Resumes
Managed ticket bookings using Fare Basis codes to ensure best value for corporate clients
Trained new agents on Fare Basis interpretation and booking procedures
Increased sales by 25% through strategic use of Fare Basis and Fare Rules knowledge
Typical job title: "Travel Agents"
Also try searching for:
Where to Find Travel Agents
Professional Associations
Online Communities
Job Resources
Example Interview Questions
Senior Level Questions
Q: How would you train a new team member on Fare Basis codes and their importance?
Expected Answer: A senior agent should explain their teaching approach, including practical examples of different fare codes, how to identify the most cost-effective options, and common pitfalls to avoid. They should also mention how they would teach others to compare different fare types and their restrictions.
Q: How do you handle complex corporate booking requirements while ensuring the best fare basis selection?
Expected Answer: The answer should demonstrate experience in balancing corporate travel policies with fare restrictions, knowledge of negotiated rates, and the ability to find creative solutions within fare basis rules to meet client needs.
Mid Level Questions
Q: What are the key elements you look for when reading a Fare Basis code?
Expected Answer: Should be able to explain how to identify booking class, seasonality, advance purchase requirements, and minimum/maximum stay requirements from a fare basis code.
Q: How do you determine if a fare basis code offers the best value for your client?
Expected Answer: Should discuss comparing different fare types, checking restrictions, considering client needs, and evaluating flexibility vs. cost requirements.
Junior Level Questions
Q: What is a Fare Basis code and why is it important?
Expected Answer: Should be able to explain that it's a code that identifies ticket types and their rules, and why this matters for booking the right ticket for clients.
Q: Can you explain the difference between refundable and non-refundable fare basis codes?
Expected Answer: Should demonstrate basic understanding of how to identify refundable vs non-refundable fares and explain the general differences in pricing and flexibility.
Experience Level Indicators
Junior (0-2 years)
- Basic understanding of fare basis codes
- Ability to book simple tickets
- Knowledge of main booking systems
- Basic customer service skills
Mid (2-5 years)
- Advanced fare basis code interpretation
- Complex itinerary planning
- Understanding of airline partnerships
- Efficient problem-solving skills
Senior (5+ years)
- Expert knowledge of all fare types
- Team training and leadership
- Corporate travel management
- Strategic fare optimization
Red Flags to Watch For
- Unable to interpret basic fare basis codes
- No experience with major booking systems
- Lack of knowledge about airline policies and procedures
- Poor understanding of travel restrictions and regulations
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