Consolidator Fares are special discounted airline tickets that travel agencies can access through agreements with airlines. Think of them like wholesale prices for airline tickets. Travel agencies buy these tickets in bulk at lower rates and can then sell them to customers at prices that are often much cheaper than what you'd find directly from the airlines. This is similar to how retail stores buy products in bulk at wholesale prices. Travel professionals who work with consolidator fares help their companies offer competitive prices while still making a profit on each ticket sold.
Generated $500K in annual savings through Consolidator Fares and group booking negotiations
Managed relationships with airlines to secure competitive Consolidator Fare agreements
Trained new agents on Consolidator Fares booking systems and pricing strategies
Typical job title: "Travel Consultants"
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Q: How would you develop and maintain relationships with airline consolidators to secure the best fares?
Expected Answer: A senior candidate should discuss negotiation strategies, volume commitments, understanding seasonal trends, and maintaining professional relationships with multiple consolidators to ensure competitive pricing.
Q: How do you train your team to maximize profitability while working with consolidator fares?
Expected Answer: Should explain methods for teaching staff about markup strategies, understanding fare rules, comparing different consolidator offerings, and maintaining customer satisfaction while ensuring agency profitability.
Q: What factors do you consider when choosing between consolidator fares and published fares?
Expected Answer: Should discuss comparing total costs, booking restrictions, change policies, customer needs, and commission structures to make the best choice for both client and agency.
Q: How do you handle customer service issues with consolidator fare bookings?
Expected Answer: Should explain the process of working with both consolidators and airlines, understanding fare rules and restrictions, and managing customer expectations and problem resolution.
Q: What is a consolidator fare and how does it differ from a published fare?
Expected Answer: Should explain that consolidator fares are wholesale rates available to travel agencies, typically lower than public fares, but may come with more restrictions.
Q: What basic information do you need to check before booking a consolidator fare?
Expected Answer: Should mention checking fare rules, restrictions, cancellation policies, and comparing with published fares to ensure the best value for the client.