Question 1

Is MachineHiring ATS good for energy & utilities recruiting?

Accepted Answer

Short answer: it's a strong fit, and the domain‑specific pieces are Configurable / On request.
MachineHiring already delivers the fundamentals—fast intake, AI matching, customizable pipelines, consent, and robust roles/approvals. For energy & utilities, we can add industry‑specific workflows and data points to reflect operational realities.
Example implementations could include…

Certification & license tracking: expiry reminders, required‑to‑advance rules for electricians, operators, engineers
Site & shift scheduling context: location assignments, travel notes, readiness checks for field technicians and lineworkers
Safety & medical screening steps: gated stages that require proof before progressing for safety-sensitive positions
Union or bid windows: time‑bound application periods with transparent rules and seniority considerations
Skills-based matching: Technical competencies for plant operators, field technicians, and engineering roles
High-volume capabilities: Seasonal hiring and project-based staffing for contractors and temporary workers
Integration possibilities: Connect with industry systems (SCADA, asset management, safety databases)

We'll capture your requirements in discovery and scope the build so your teams get exactly what they need.

Question 2

Does MachineHiring ATS support ISO 27001 controls?

Accepted Answer

Clarification: We have not completed an ISO 27001 certification and we don’t claim certification today.
What we can do

Map to ISO 27001‑aligned practices as part of your security review (Configurable / On request).
Provide architecture and policy documentation under NDA.
Implement control‑adjacent features (RBAC, encryption in transit/at rest, logging, retention tooling).

If ISO 27001 alignment is a requirement, we’ll review your control set during procurement and plan the necessary work together.

Question 3

Is MachineHiring ATS SOC 2 Type II certified?

Accepted Answer

Clarification: We do not have a current SOC 2 Type II certification and we don't advertise one today.
What we can do

Map to SOC 2‑aligned practices as part of your security review (Configurable / On request).
Provide architecture and policy documentation under NDA.
Implement control‑adjacent features (RBAC, encryption in transit, logging, retention tooling).

We operate with strong security practices (encryption in transit, RBAC, secure datacenters), and audit logs can be implemented if required. If SOC 2 Type II alignment is a requirement, we'll review your control set during procurement and plan the necessary work together.

Question 4

Does MachineHiring ATS store compliance documents securely?

Accepted Answer

Candidate files, consent proofs, and attachments are stored in secure cloud infrastructure with access‑controlled storage and configurable retention policies.
Security features

Encryption: Data encrypted in transit
Access controls: Role‑based restrictions (e.g., HR-only document access)
Consent tracking: Digital consent logs and proof of authorization
Audit trails: Complete activity logs for compliance reviews (Configurable / On request)
Retention policies: Automated document lifecycle management

Document handling capabilities

Multiple file format support: PDF, DOC, TXT, images, and other common document types
Bulk document processing: Handle large volumes of compliance documents efficiently
Version control: Track document updates and maintain historical versions
Metadata management: Organize documents with tags, categories, and custom fields

Configurable compliance features

Custom retention schedules: Set different retention periods for various document types
Automated compliance workflows: Configure approval processes for sensitive documents
Role-based document access: Granular permissions based on user roles and responsibilities
Compliance reporting: Generate audit reports and compliance summaries on demand

Data residency & integration

Jurisdiction-specific hosting: Data can be hosted in specific geographic regions as required
Compliance system integration: Connect with existing GRC (Governance, Risk, Compliance) platforms
API access: Programmatic document management for enterprise compliance workflows
Custom data residency patterns: Tailored hosting solutions for regulatory requirements

Integration capabilities

HRIS integration: Sync compliance documents with existing HR systems
Document management systems: Connect with enterprise content management platforms
Audit system connectivity: Direct integration with compliance monitoring tools
Automated compliance reporting: Schedule and deliver compliance reports to stakeholders

Infrastructure

Hosted in secure, certified cloud infrastructure
Regular security assessments and updates
Industry-standard compliance frameworks supported

Question 5

Does MachineHiring ATS protect candidate privacy and consent?

Accepted Answer

MachineHiring includes GDPR‑style consent capture, versioned notices, opt‑out management, and audit trails (can be implemented) so you can demonstrate lawful processing.
Configurable / On request: jurisdiction‑specific text (CPRA, LGPD, etc.), retention windows, DSAR/RTBF workflows.

Question 6

Where is MachineHiring hosted?

Accepted Answer

MachineHiring is hosted in enterprise-grade datacenters located across Europe and the United States, built for high availability and reliability. These facilities maintain redundant power, cooling, and connectivity, and they adhere to internationally recognized standards for data protection and operational security. All data is encrypted both in transit, with regular backups and disaster recovery mechanisms in place. Access to infrastructure is tightly controlled and monitored, and full audit trails can be enabled to meet governance or compliance requirements.

Question 7

Does MachineHiring ATS support background check packages by role?

Accepted Answer

Yes—via integration with your background‑check vendor. We can trigger package selection by role/location, collect candidate consent, and surface statuses and PDFs in the candidate record.

Question 8

Can MachineHiring ATS enforce consent for screenings?

Accepted Answer

Yes — MachineHiring ATS can enforce candidate consent for screenings, but exactly how it works depends on how your organization wants to handle it. Because the platform is fully customizable, we can configure mandatory consent checkboxes, digital signatures, or staged approval steps before background checks, assessments, or other screenings take place. This ensures you stay aligned with your company’s policies and local compliance requirements, while still keeping the process smooth for candidates. In short, the system can be adapted so that no screening happens without the explicit approvals you define.

Question 9

Does MachineHiring ATS integrate with occupational health checks?

Accepted Answer

Yes—via vendor integration. We can schedule appointments (e.g., through Calendly/clinic systems), capture results, and restrict visibility to authorized roles.

Question 10

Can MachineHiring ATS handle drug test scheduling and results?

Accepted Answer

Yes — MachineHiring ATS can handle drug test scheduling and results as part of its customizable workflows. The system can be set up to:

Trigger scheduling with your chosen testing provider once a candidate reaches the appropriate stage.
Record consent and tracking details (e.g., test date, location, candidate confirmation).
Store results securely in the candidate’s profile, with access restricted according to your company’s compliance rules.
Generate notifications or next-step actions (such as moving a candidate forward only after a “clear” result).

Because MachineHiring ATS is built for flexibility, drug testing can be integrated just like background checks or assessments — ensuring the entire process is centralized, auditable, and compliant.

Question 11

Does MachineHiring ATS detect biased language in postings?

Accepted Answer

Yes. Bias and discrimination checks can run before publishing; flagged text is highlighted with suggestions.

Question 12

Does MachineHiring ATS support WhatsApp templates and opt‑ins?

Accepted Answer

Availability: WhatsApp conversations are Available now. Template management and formal opt‑in capture are Configurable / On request.
If your teams rely on WhatsApp, we’ll wire MachineHiring to approved providers so you can:

Register and use WhatsApp Business templates for common touchpoints (confirmations, reminders, next steps).
Capture and store opt‑ins/opt‑outs with time stamps and source.
Keep a single timeline: WhatsApp messages appear beside emails and notes on the candidate profile.

Question 13

Can MachineHiring ATS manage candidate communication preferences?

Accepted Answer

Yes — MachineHiring ATS can manage candidate communication preferences. The system can be configured so candidates choose how they’d like to be contacted — whether by email, SMS, WhatsApp, or other channels — and those preferences are then enforced automatically throughout the hiring process. Recruiters see the preferred method right in the candidate’s profile, and the ATS ensures that all outreach follows those rules. This makes the experience more respectful, compliant, and candidate-friendly, while still keeping all communication centralized and trackable in one place.

Question 14

Does MachineHiring ATS support message approvals and compliance logs?

Accepted Answer

Yes — MachineHiring ATS can support message approvals and compliance logs.
Here’s how it could work in practice:

Approval Workflows: Outbound candidate or client messages (emails, SMS, or in-system notifications) can be queued for manager approval before being released. This ensures tone, compliance, and accuracy are vetted in advance.
Policy Layers: Different approval rules can be set for different message types — for example, all offer communications may require HR approval, while routine scheduling reminders can auto-send.
Audit & Compliance Logging: Every communication — including drafts, approvals, rejections, and final sends — can be stored with timestamps, approver identity, and content snapshots. This provides a full auditable trail for legal, contractual, or regulatory requirements.
Flexible Granularity: Approvals can apply globally (every outbound message), by team (e.g., recruiting assistants vs. senior recruiters), or by stage (pre-screening, offer, background checks).
Governance Benefits: This not only reduces the risk of non-compliant or unauthorized outreach, but also provides defensible logs for audits, client reviews, or disputes.

In short, MachineHiring ATS can be configured so no message leaves the system without the right eyes on it, while still keeping communication efficient through smart rules and automation.

Question 15

Can MachineHiring ATS tailor application forms per job and locale?

Accepted Answer

Yes. Each job can have unique application questions.
Locale-specific compliance language can be included (e.g., privacy notices in Canada).

Question 16

Does MachineHiring ATS support custom consent language and notices?

Accepted Answer

Yes. Consent text can be configured per jurisdiction.
Examples:

GDPR in EU
CCPA in California
LGPD in Brazil

Question 17

Can MachineHiring ATS restrict access to sensitive candidate data?

Accepted Answer

Yes. Sensitive data (e.g., health checks, salary) can be restricted.
Only authorized roles may view these fields.

Question 18

Can the MachineHiring ATS run background checks?

Accepted Answer

This has been requested and is handled via integration with background-check providers; it's part of the customizable stack.

Question 19

Where is MachineHiring ATS data stored and how is it protected?

Accepted Answer

Data is hosted in secure data centers. US/EU compliance practices are supported.

Question 20

Can the MachineHiring ATS check job ads for compliance issues (e.g., age discrimination)?

Accepted Answer

Yes—AI can flag risky language in postings to help you stay compliant.

Question 21

Where can MachineHiring ATS data be hosted?

Accepted Answer

MachineHiring ATS can be hosted in three primary regions: Europe, USA, and Singapore. These locations ensure optimal performance and data compliance for most customers worldwide. For large enterprise customers with specific requirements, we can accommodate requests for deployment in other geographical locations. Our flexible infrastructure allows us to work with you to find the best hosting solution that meets your performance, compliance, and regulatory needs.

Question 22

Does MachineHiring ATS support compliance needs for staffing agencies?

Accepted Answer

MachineHiring can be configured to support compliance requirements including consent management, document expiration tracking (licenses, certifications), and audit-ready logging. Compliance features can be customized to meet specific client and regulatory requirements.

Compliance FAQ