Recruiter's Glossary

Examples: Passport Services • Booking Engine • PNR (Passenger Name Record)

Fare Rules

Term from Travel Services industry explained for recruiters

Fare Rules are the guidelines and conditions that determine how airline tickets can be used, changed, or refunded. Travel professionals work with these rules to help customers understand what they can and cannot do with their tickets. Think of them as the 'fine print' that comes with airline tickets - they cover things like whether you can change your flight date, get a refund, or how long your ticket is valid. Understanding Fare Rules is crucial for anyone working in travel agencies, airlines, or travel technology companies, as they directly impact customer service and ticket pricing.

Examples in Resumes

Managed complex Fare Rules interpretation for international flight bookings

Trained new staff on Fare Rules and ticketing policies

Developed customer-friendly guides explaining Fare Rules and Fare Conditions

Typical job title: "Fare Analysts"

Also try searching for:

Travel Consultant Pricing Analyst Reservations Agent Airline Ticketing Specialist Travel Product Specialist Fare Specialist Revenue Management Analyst

Where to Find Fare Analysts

Professional Networks

Industry Associations

Example Interview Questions

Senior Level Questions

Q: How would you handle a complex fare rule dispute between a corporate client and an airline?

Expected Answer: Should demonstrate knowledge of negotiation skills, understanding of corporate travel policies, and ability to interpret complex fare rules while maintaining good relationships with both client and airline.

Q: How do fare rules impact revenue management strategies?

Expected Answer: Should explain how different fare rules affect ticket pricing, inventory management, and overall revenue, showing understanding of both customer needs and business objectives.

Mid Level Questions

Q: What are the key components of fare rules that you need to check before issuing a ticket?

Expected Answer: Should mention advance purchase requirements, minimum/maximum stay requirements, seasonality restrictions, change penalties, and refund conditions.

Q: How do you explain complicated fare rules to customers in simple terms?

Expected Answer: Should demonstrate ability to break down complex rules into understandable language and provide clear examples of how rules affect the customer's travel plans.

Junior Level Questions

Q: What are the basic elements of a fare rule?

Expected Answer: Should be able to list basic components like cancellation policies, change fees, valid travel dates, and minimum/maximum stay requirements.

Q: How do you find fare rules information in a booking system?

Expected Answer: Should demonstrate basic knowledge of accessing fare rules through common booking systems and understanding where to find this information.