Sabre
Sabre is one of the main computer systems used by travel agencies, airlines, and hotels to book and manage travel reservations. Think of it as a massive electronic marketplace where travel professionals can search for flights, book hotel rooms, and manage car rentals all in one place. It's like a specialized search engine and booking tool that connects different parts of the travel industry. Similar systems include Amadeus and Travelport. When you see Sabre mentioned in a resume, it usually means the person has experience with professional travel booking and reservation management.
Examples in Resumes
Processed over 200 daily reservations using Sabre reservation system
Trained new staff members on Sabre and Sabre Red booking platforms
Managed complex international flight bookings through Sabre GDS
Typical job title: "Travel Agents"
Also try searching for:
Where to Find Travel Agents
Professional Networks
Industry Associations
Example Interview Questions
Senior Level Questions
Q: How would you handle a complex multi-city international booking with multiple passengers and special requirements?
Expected Answer: A senior agent should explain their process for managing complex itineraries, including handling different time zones, airline partnerships, and special accommodation requests. They should mention checking visa requirements and booking rules.
Q: How do you train new staff on Sabre systems?
Expected Answer: Should demonstrate experience in creating training programs, breaking down complex Sabre commands into manageable chunks, and providing ongoing support to new users while maintaining booking accuracy.
Mid Level Questions
Q: What are your strategies for finding the best fares and routes for clients?
Expected Answer: Should explain how to use Sabre's fare search tools, understanding of airline pricing structures, and ability to compare different routing options to find the best value for clients.
Q: How do you handle booking changes and cancellations in Sabre?
Expected Answer: Should be able to explain the process of modifying reservations, understanding airline change policies, and managing client expectations regarding fees and restrictions.
Junior Level Questions
Q: What are the basic Sabre commands you use most often?
Expected Answer: Should be able to describe basic booking commands, availability checks, and simple passenger name record (PNR) creation processes.
Q: How do you verify flight availability and pricing in Sabre?
Expected Answer: Should demonstrate understanding of basic availability displays, fare quotes, and how to read basic flight information screens.
Experience Level Indicators
Junior (0-2 years)
- Basic flight and hotel bookings
- Simple itinerary creation
- Basic Sabre commands
- Customer service skills
Mid (2-5 years)
- Complex itinerary management
- Group booking handling
- Advanced fare rules knowledge
- Efficient problem resolution
Senior (5+ years)
- Corporate travel management
- Staff training and development
- Complex international bookings
- Crisis management
Red Flags to Watch For
- No knowledge of basic airline terminology and codes
- Inability to handle basic booking modifications
- Lack of attention to detail in itinerary creation
- Poor understanding of travel documentation requirements
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