Stopover
A stopover is a travel arrangement where passengers take a break in their journey at an intermediate destination before continuing to their final destination. In the travel industry, it's different from a layover because stopovers are typically longer (usually more than 24 hours) and are intentionally planned as part of the trip. Travel agents and airlines use stopovers as a selling point, allowing travelers to visit additional destinations without paying for separate flights. For example, flying from New York to Bangkok might include a planned stopover in Dubai or Singapore.
Examples in Resumes
Designed popular Stopover packages in Iceland for US-Europe routes
Increased revenue by 30% through strategic Stopover program development
Managed airline partnerships for Stopover deals in Dubai and Singapore
Typical job title: "Travel Consultants"
Also try searching for:
Where to Find Travel Consultants
Professional Networks
Job Boards
Industry Events
Example Interview Questions
Senior Level Questions
Q: How would you develop a successful stopover program with an airline partner?
Expected Answer: Should discuss partnership negotiations, market analysis, pricing strategies, and how to create attractive packages that benefit both the airline and travelers while generating revenue.
Q: What factors do you consider when evaluating potential stopover destinations?
Expected Answer: Should mention airport infrastructure, local attractions, hotel partnerships, visa requirements, seasonal factors, and target market preferences.
Mid Level Questions
Q: How do you sell a stopover package to a client who only wanted a direct flight?
Expected Answer: Should explain how to highlight the added value, showcase the destination benefits, and demonstrate potential cost savings or unique experiences.
Q: What are the key elements of a successful stopover package?
Expected Answer: Should discuss accommodation options, transfer services, suggested activities, timing considerations, and how to match these with client preferences.
Junior Level Questions
Q: What's the difference between a stopover and a layover?
Expected Answer: Should explain that stopovers are longer than 24 hours and are planned parts of the journey, while layovers are shorter connection times between flights.
Q: What basic information do you need from a client to plan a stopover?
Expected Answer: Should mention travel dates, budget, interests, time flexibility, and whether they need visas for the stopover destination.
Experience Level Indicators
Junior (0-2 years)
- Basic flight booking and routing knowledge
- Understanding of stopover rules and restrictions
- Customer service skills
- Basic destination knowledge
Mid (2-5 years)
- Complex itinerary planning
- Stopover package creation
- Supplier relationship management
- Advanced fare rules knowledge
Senior (5+ years)
- Strategic partnership development
- Program management
- Revenue optimization
- Team leadership and training
Red Flags to Watch For
- No knowledge of major airline hubs and routes
- Unfamiliar with visa requirements and travel regulations
- Poor understanding of travel booking systems
- Lack of destination knowledge for popular stopover cities
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