Remote interpretation is a modern way of providing language interpretation services where the interpreter works from a different location than the speakers, using video or phone technology. Instead of being physically present in the room, interpreters can help people communicate across languages through video platforms or phone lines. This approach became especially popular during the COVID-19 pandemic and continues to be widely used in healthcare, business meetings, and legal settings. It's also known as virtual interpretation, video interpretation, or over-the-phone interpretation (OPI).
Provided Remote Interpretation services for medical appointments, averaging 20 sessions per week
Conducted Virtual Interpretation for international business conferences using Zoom platform
Specialized in Over-the-Phone Interpretation for legal consultations and emergency services
Led team of 5 Remote Interpreters for a major healthcare provider
Typical job title: "Remote Interpreters"
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Q: How do you handle technical difficulties during a remote interpretation session?
Expected Answer: A senior interpreter should explain their backup plans, ability to quickly switch platforms if needed, and experience in guiding clients through technical issues while maintaining professional interpretation standards.
Q: Describe your experience in training or mentoring other remote interpreters.
Expected Answer: Should demonstrate leadership experience, ability to create training materials, and knowledge of best practices in remote interpretation that they've passed on to others.
Q: What platforms have you used for remote interpretation and what are their pros and cons?
Expected Answer: Should be able to compare different video and phone platforms, discuss features specific to interpretation, and explain how they adapt their technique to each platform.
Q: How do you maintain confidentiality in a remote setting?
Expected Answer: Should discuss their private workspace setup, use of secure connections, and protocols for handling sensitive information during remote sessions.
Q: What equipment do you use for remote interpretation?
Expected Answer: Should mention basic requirements like a reliable internet connection, quality headset, backup phone, quiet workspace, and any specific platforms they're familiar with.
Q: How do you prepare for a remote interpretation assignment?
Expected Answer: Should describe their preparation routine, including testing equipment, reviewing relevant terminology, and ensuring they have a proper setup for the session.