ProQuest

Term from Library Services industry explained for recruiters

ProQuest is a major database and information service that libraries use to provide access to research materials, academic journals, newspapers, and other digital content. Think of it as a giant digital library that institutions subscribe to. It's similar to other research databases like EBSCO or JSTOR. When someone mentions ProQuest in their resume, they're typically referring to their experience using, managing, or teaching others how to use this research platform. This is especially important in academic libraries, public libraries, and research institutions where helping people find information is a key part of the job.

Examples in Resumes

Trained students and faculty in effective use of ProQuest research databases

Managed ProQuest database subscriptions and usage analytics for university library

Created user guides for popular ProQuest research tools

Typical job title: "Library Professionals"

Also try searching for:

Reference Librarian Digital Resources Librarian Research Librarian Electronic Resources Librarian Academic Librarian Information Specialist Library Systems Coordinator

Example Interview Questions

Senior Level Questions

Q: How would you manage a library's transition from print to digital resources, specifically involving ProQuest implementation?

Expected Answer: Look for answers that demonstrate experience in planning database transitions, managing budgets, training staff, and ensuring smooth access for users. They should mention stakeholder communication and measuring success through usage statistics.

Q: How do you evaluate the ROI of database subscriptions like ProQuest?

Expected Answer: Strong answers should include monitoring usage statistics, gathering user feedback, cost-per-use analysis, and comparing alternatives. They should also mention license negotiation experience.

Mid Level Questions

Q: How do you train others to use ProQuest effectively?

Expected Answer: Should discuss creating training materials, conducting workshops, and adapting teaching methods for different user groups like students, faculty, or staff.

Q: What strategies do you use to troubleshoot ProQuest access issues?

Expected Answer: Should mention checking authentication systems, IP ranges, working with IT support, and communicating with ProQuest customer service.

Junior Level Questions

Q: What are the basic features of ProQuest that you use most often?

Expected Answer: Should be able to describe basic search functions, filtering options, citation tools, and how to help users find specific articles or resources.

Q: How do you assist users who are new to ProQuest?

Expected Answer: Should demonstrate patience in explaining basic search strategies, showing how to narrow results, and helping users access full-text materials.

Experience Level Indicators

Junior (0-2 years)

  • Basic ProQuest navigation and searching
  • Assisting users with simple searches
  • Understanding of basic database features
  • Citation management tools usage

Mid (2-5 years)

  • Advanced search strategies
  • User training and documentation
  • Troubleshooting access issues
  • Usage statistics analysis

Senior (5+ years)

  • Database contract negotiation
  • Implementation project management
  • Budget management
  • Staff training program development

Red Flags to Watch For

  • No experience with digital resources or online databases
  • Lack of customer service or user assistance experience
  • Unable to explain basic search strategies
  • No knowledge of academic research processes