Recruiter's Glossary

Examples: Information Commons • Dewey Decimal System • Library Policies

Information Commons

Term from Library Services industry explained for recruiters

An Information Commons is a modern library space that combines traditional library services with technology and collaborative workspaces. Think of it as a "one-stop shop" where students and users can find books, use computers, work in groups, and get help from both librarians and tech support staff. It's different from a traditional library because it focuses on digital resources and group work alongside quiet study areas. When you see this term in job descriptions, it usually means the role involves working in a tech-friendly library environment where staff need to be comfortable helping people with both research and basic technology needs.

Examples in Resumes

Managed the Information Commons service desk supporting over 200 daily student interactions

Provided technical support in the Information Commons and Learning Commons environments

Developed training materials for student workers in the Information Commons

Typical job title: "Information Commons Librarians"

Also try searching for:

Learning Commons Librarian Information Commons Coordinator Digital Services Librarian Academic Technology Librarian Library Technology Specialist Information Commons Assistant Learning Support Specialist

Where to Find Information Commons Librarians

Professional Organizations

Job Boards

Professional Networks

• LinkedIn Library Groups
• LinkedIn Library Professionals

Example Interview Questions

Senior Level Questions

Q: How would you develop and implement a strategic plan for an Information Commons?

Expected Answer: Look for answers that show experience in planning spaces, managing budgets, and coordinating between library and IT services. They should mention assessment of user needs, technology planning, and staff training programs.

Q: How do you balance traditional library services with emerging technologies in an Information Commons?

Expected Answer: Strong answers should discuss examples of successfully combining research help with technology support, and show understanding of both traditional library services and modern digital tools.

Mid Level Questions

Q: What experience do you have training staff or student workers in an Information Commons?

Expected Answer: Should describe experience creating training materials, conducting workshops, and ensuring consistent service quality across different shifts and staff members.

Q: How do you handle difficult situations with users in the Information Commons?

Expected Answer: Look for answers showing good customer service skills, conflict resolution abilities, and understanding of library policies while maintaining a welcoming environment.

Junior Level Questions

Q: What basic technology support can you provide to Information Commons users?

Expected Answer: Should be able to discuss helping with common software, printing issues, basic troubleshooting, and knowing when to escalate to IT support.

Q: How would you assist a student who needs help finding both print and electronic resources?

Expected Answer: Should demonstrate knowledge of basic library research skills, familiarity with online databases, and ability to guide users through both physical and digital resources.