Document Remediation
Document Remediation is the process of fixing and updating digital documents (like PDFs, Word documents, or web pages) to make them accessible to people with disabilities. This includes making documents readable by screen readers for blind users, adding proper headings and structure, and ensuring color contrast is appropriate. Think of it like renovating a building to add ramps and wider doorways, but for digital content. This work is essential for organizations to comply with accessibility laws and standards like the ADA (Americans with Disabilities Act) and Section 508.
Examples in Resumes
Led Document Remediation projects for Fortune 500 client, making over 1,000 documents accessible
Performed Document Remediation and PDF Remediation for government agency websites
Managed team of 5 specialists in Document Remediation and Digital Document Accessibility projects
Conducted quality assurance testing for Document Remediation work on educational materials
Typical job title: "Document Remediation Specialists"
Also try searching for:
Where to Find Document Remediation Specialists
Professional Organizations
Professional Networks
Example Interview Questions
Senior Level Questions
Q: How would you manage a large-scale document remediation project for a client with thousands of documents?
Expected Answer: Look for answers that discuss project planning, team management, quality control processes, automation tools where appropriate, and strategies for handling different document types efficiently. They should mention prioritization methods and client communication.
Q: How do you stay current with accessibility standards and regulations?
Expected Answer: Should mention following updates to WCAG guidelines, Section 508 requirements, participating in professional organizations, attending conferences, and having a process for updating team procedures when standards change.
Mid Level Questions
Q: What tools and techniques do you use to verify document accessibility?
Expected Answer: Should be able to name specific accessibility checkers, screen readers, and manual testing methods. Should understand the importance of both automated and manual testing.
Q: How do you handle complex tables in document remediation?
Expected Answer: Should explain approaches to making tables accessible, including proper header structure, reading order, and alternative text. Should mention challenges with merged cells and solutions.
Junior Level Questions
Q: What are the basic elements that need to be checked when remediating a document?
Expected Answer: Should mention checking for proper headings, alternative text for images, correct reading order, color contrast, and proper tag structure.
Q: Why is document remediation important?
Expected Answer: Should explain the importance of making documents accessible to people with disabilities, legal requirements, and benefits for organizations in terms of compliance and reaching wider audiences.
Experience Level Indicators
Junior (0-2 years)
- Basic document accessibility checking
- Adding alternative text to images
- Creating proper heading structure
- Understanding of basic accessibility guidelines
Mid (2-4 years)
- Complex document structure remediation
- Table and form accessibility
- Multiple format conversions
- Quality assurance processes
Senior (4+ years)
- Project management and team leadership
- Advanced accessibility testing
- Training and mentoring
- Compliance documentation and reporting
Red Flags to Watch For
- No knowledge of accessibility guidelines (WCAG, Section 508)
- Unable to use basic accessibility testing tools
- No experience with screen readers
- Lack of understanding about different types of disabilities and their needs
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