Compliance Monitoring
Compliance Monitoring is the ongoing process of checking that websites, buildings, or services meet accessibility standards and legal requirements for people with disabilities. It's like being a quality checker who makes sure everything follows rules that help everyone access and use spaces or services easily. This includes checking things like wheelchair ramps, website features for screen readers, or document formats that work for people with different needs. Think of it as making sure a business follows through on its promise to be accessible to everyone.
Examples in Resumes
Performed Compliance Monitoring assessments for 50+ websites to ensure ADA standards were met
Led Compliance Monitoring and Accessibility Compliance reviews for major retail chain locations
Developed Compliance Monitoring checklists and procedures for corporate accessibility programs
Typical job title: "Compliance Monitors"
Also try searching for:
Where to Find Compliance Monitors
Professional Organizations
Job Boards
Networking Resources
Example Interview Questions
Senior Level Questions
Q: How would you develop a company-wide compliance monitoring program?
Expected Answer: A strong answer should discuss creating comprehensive checklists, training programs for staff, regular audit schedules, reporting procedures, and ways to track improvements over time. They should mention involving stakeholders and creating clear communication channels.
Q: How do you stay current with changing accessibility regulations?
Expected Answer: Should mention following updates from regulatory bodies, participating in professional organizations, attending conferences, and having a system to update internal policies and procedures when regulations change.
Mid Level Questions
Q: What tools do you use for compliance monitoring?
Expected Answer: Should be able to discuss various assessment tools, checklists, and software used for both physical and digital accessibility monitoring, including how to document findings and track progress.
Q: How do you handle resistance to compliance recommendations?
Expected Answer: Should demonstrate ability to explain benefits of compliance, provide clear evidence of requirements, and show experience in building business cases for accessibility improvements.
Junior Level Questions
Q: What are the basic components of an accessibility compliance check?
Expected Answer: Should be able to list basic accessibility requirements like physical access, digital accessibility, and communication access, and explain how to verify each one.
Q: How do you document compliance issues?
Expected Answer: Should describe basic documentation practices, including taking photos, notes, measurements, and writing clear reports that non-technical stakeholders can understand.
Experience Level Indicators
Junior (0-2 years)
- Basic understanding of accessibility standards
- Using compliance checklists
- Basic report writing
- Conducting simple assessments
Mid (2-5 years)
- Detailed compliance assessments
- Training others on compliance
- Managing multiple projects
- Developing monitoring procedures
Senior (5+ years)
- Program development and management
- Complex compliance strategy
- Risk assessment and mitigation
- Stakeholder management
Red Flags to Watch For
- No knowledge of current accessibility standards and regulations
- Lack of experience with documentation and reporting
- Poor communication skills with non-technical stakeholders
- No understanding of different types of disabilities and related needs
Related Terms
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