Universal Design

Term from Disability Services industry explained for recruiters

Universal Design is an approach to creating environments, products, and services that can be used by everyone, regardless of their age, size, ability, or disability. It's like making a building with both stairs and ramps - not just for people who use wheelchairs, but also helpful for parents with strollers or delivery workers with carts. While similar terms include "inclusive design" or "design for all," Universal Design focuses on making things work well for everyone from the start, rather than adding special features later. This concept is important in many fields, from building design to education to technology.

Examples in Resumes

Implemented Universal Design principles in classroom layout to accommodate all students

Created Universal Design guidelines for campus-wide accessibility improvements

Applied Universal Design and Inclusive Design concepts to redesign public spaces

Typical job title: "Universal Design Specialists"

Also try searching for:

Accessibility Specialist Inclusive Design Consultant Universal Design Coordinator ADA Compliance Specialist Accessibility Consultant Universal Design Planner

Example Interview Questions

Senior Level Questions

Q: How would you implement Universal Design principles in a large-scale organization?

Expected Answer: A senior candidate should discuss creating organization-wide policies, training programs, assessment tools, and ways to measure success. They should mention stakeholder engagement, budget considerations, and long-term maintenance plans.

Q: How do you stay current with Universal Design best practices and regulations?

Expected Answer: Should mention specific professional organizations, continuing education, regulatory updates, and experience implementing changes based on new guidelines or research.

Mid Level Questions

Q: Can you explain how Universal Design differs from basic ADA compliance?

Expected Answer: Should explain that ADA provides minimum legal requirements, while Universal Design goes beyond to create solutions that work better for everyone, not just people with disabilities.

Q: How would you evaluate a space or program for Universal Design improvements?

Expected Answer: Should describe assessment methods, common barriers to look for, and how to gather feedback from diverse users. Should mention both physical and programmatic accessibility.

Junior Level Questions

Q: What are the seven principles of Universal Design?

Expected Answer: Should be able to list and briefly explain: equitable use, flexibility, simple and intuitive use, perceptible information, tolerance for error, low physical effort, and size and space for approach and use.

Q: Give an example of Universal Design in everyday life.

Expected Answer: Should provide common examples like automatic doors, curb cuts, or closed captions, explaining how these features benefit everyone, not just people with disabilities.

Experience Level Indicators

Junior (0-2 years)

  • Basic knowledge of accessibility guidelines
  • Understanding of Universal Design principles
  • Experience with accessibility assessments
  • Basic knowledge of assistive technologies

Mid (2-5 years)

  • Project management for accessibility improvements
  • Training development and delivery
  • Detailed knowledge of ADA requirements
  • Experience with accessibility planning

Senior (5+ years)

  • Program development and implementation
  • Budget management for accessibility projects
  • Policy development and enforcement
  • Stakeholder engagement and training

Red Flags to Watch For

  • Limited understanding of disability rights and regulations
  • Focuses only on physical accessibility
  • No experience working with diverse populations
  • Unfamiliar with assistive technologies
  • Cannot explain how Universal Design benefits everyone