Reasonable Accommodation

Term from Accessibility Consulting industry explained for recruiters

Reasonable Accommodation refers to modifications or adjustments made in the workplace to help employees with disabilities perform their jobs effectively. It's like customizing a workspace or work routine to make sure everyone can do their best work, regardless of their disabilities. These changes could be as simple as providing a special chair, allowing flexible work hours, or installing screen-reading software. The term is important in job descriptions because it shows the company's commitment to following disability laws (like the ADA - Americans with Disabilities Act) and creating an inclusive workplace. Similar terms you might see include "workplace accommodations," "disability accommodations," or "ADA accommodations."

Examples in Resumes

Conducted 50+ Reasonable Accommodation assessments for employees across different departments

Developed company-wide Reasonable Accommodation policies and procedures

Managed Reasonable Accommodation budget and implemented cost-effective solutions

Provided training on Reasonable Accommodations and Workplace Accommodations to HR teams

Typical job title: "Accessibility Consultants"

Also try searching for:

ADA Coordinator Accessibility Specialist Disability Services Coordinator Workplace Accommodations Specialist HR Accessibility Consultant Disability Rights Consultant Inclusion Specialist

Example Interview Questions

Senior Level Questions

Q: How would you handle a complex reasonable accommodation request that might cause significant business impact?

Expected Answer: Should discuss balancing employee needs with business requirements, mentioning cost analysis, alternative solutions, legal compliance, and stakeholder communication. Should emphasize documentation and interactive process.

Q: Describe how you would develop a company-wide reasonable accommodation policy.

Expected Answer: Should cover key policy elements including request procedures, documentation requirements, appeal process, confidentiality measures, and training programs. Should mention involving legal counsel and stakeholder input.

Mid Level Questions

Q: What steps do you take in the interactive process for reasonable accommodation?

Expected Answer: Should outline the process of receiving requests, gathering medical documentation, exploring accommodation options, implementing solutions, and following up with employees. Should mention documentation importance.

Q: How do you determine if an accommodation request poses an undue hardship?

Expected Answer: Should discuss factors like costs, resources, operation impact, and alternative solutions. Should emphasize the importance of thorough documentation and legal compliance.

Junior Level Questions

Q: What are some common types of reasonable accommodations?

Expected Answer: Should list basic accommodations like modified schedules, ergonomic equipment, accessible software, physical workplace modifications, and remote work options.

Q: What is the Americans with Disabilities Act (ADA) and why is it important?

Expected Answer: Should explain basic ADA requirements, protected categories, and employer obligations for providing reasonable accommodations. Should demonstrate understanding of non-discrimination principles.

Experience Level Indicators

Junior (0-2 years)

  • Basic knowledge of ADA requirements
  • Understanding common accommodation types
  • Basic documentation practices
  • Communication with employees and HR

Mid (2-5 years)

  • Managing accommodation requests
  • Vendor coordination
  • Budget management
  • Policy implementation

Senior (5+ years)

  • Policy development
  • Program management
  • Legal compliance expertise
  • Training development

Red Flags to Watch For

  • Lack of knowledge about basic ADA requirements
  • Poor understanding of confidentiality requirements
  • No experience with documentation processes
  • Inability to demonstrate empathy and communication skills

Related Terms