Knock Box

Term from Cafes industry explained for recruiters

A Knock Box is a basic but essential tool used in cafes and coffee shops for collecting used coffee grounds. It's a container, usually made of metal or durable plastic, with a rubber-covered bar across the top. Baristas tap or "knock" their portafilters (the handle that holds coffee grounds) against this bar to remove used coffee grounds after making espresso. This tool helps keep the workspace clean and efficient, allowing baristas to quickly prepare multiple coffee drinks. The term often appears in job descriptions as part of café equipment knowledge requirements.

Examples in Resumes

Maintained cleanliness standards including proper usage of Knock Box and equipment cleaning protocols

Trained new baristas on equipment handling including Knock Box and grinder maintenance

Implemented efficient workflow systems utilizing Knock Box placement for maximum productivity

Typical job title: "Baristas"

Also try searching for:

Café Worker Coffee Shop Employee Barista Senior Barista Lead Barista Coffee Shop Manager

Where to Find Baristas

Example Interview Questions

Senior Barista Questions

Q: How would you organize the coffee station workspace for maximum efficiency?

Expected Answer: A senior barista should discuss proper placement of knock box, grinder, and other equipment for smooth workflow, mentioning how it helps during rush hours and maintains cleanliness.

Q: What maintenance routine would you establish for café equipment including knock boxes?

Expected Answer: Should explain daily cleaning schedules, proper sanitization methods, and regular maintenance checks to ensure all equipment stays in good working condition.

Experienced Barista Questions

Q: How often should a knock box be emptied and cleaned during a shift?

Expected Answer: Should discuss monitoring knock box fullness during different business periods, cleaning frequency based on volume, and proper disposal of coffee grounds.

Q: What are the key aspects of maintaining a clean coffee station?

Expected Answer: Should mention regular emptying of knock box, wiping down equipment, proper waste disposal, and maintaining organized workspace.

Entry Level Questions

Q: What is a knock box and how is it used?

Expected Answer: Should explain that it's a container for used coffee grounds, demonstrate knowledge of proper knocking technique, and mention its role in keeping the workspace clean.

Q: Why is it important to keep the knock box clean?

Expected Answer: Should discuss basic hygiene, prevention of coffee ground buildup, and importance of maintaining a clean workspace for efficient service.

Experience Level Indicators

Junior (0-6 months)

  • Basic knock box usage and cleaning
  • Understanding of café cleanliness standards
  • Basic coffee preparation
  • Simple equipment maintenance

Mid (6 months-2 years)

  • Efficient workflow management
  • Equipment maintenance routines
  • Training others on equipment use
  • Rush hour management

Senior (2+ years)

  • Staff training and supervision
  • Workflow optimization
  • Equipment maintenance scheduling
  • Health and safety compliance

Red Flags to Watch For

  • Unfamiliarity with basic café equipment terms
  • Poor understanding of cleanliness standards
  • Lack of attention to detail in cleaning routines
  • No knowledge of proper coffee ground disposal