ILS

Term from Information Services industry explained for recruiters

ILS (Integrated Library System) is a complete software solution that libraries use to manage all their daily operations. Think of it as the central command center for libraries - it helps track books and materials, manage member cards, handle checkouts and returns, and keep track of purchases. It's similar to how a retail store might use a point-of-sale system, but specifically designed for libraries. Some popular ILS software includes Alma, Sierra, and Koha. When you see this term in resumes, it usually means the person has experience working with library management software.

Examples in Resumes

Managed and maintained ILS system serving 50,000+ library patrons

Trained staff of 20 on new Integrated Library System features

Implemented new ILS software upgrade improving checkout efficiency by 30%

Typical job title: "Library Systems Specialists"

Also try searching for:

Library Systems Administrator ILS Coordinator Library Technology Specialist Systems Librarian Library Systems Manager Digital Services Librarian

Example Interview Questions

Senior Level Questions

Q: How would you handle a major ILS migration project?

Expected Answer: Should discuss project planning, data migration strategies, staff training, timeline management, and how to minimize service disruption to library patrons.

Q: What experience do you have with ILS vendor management and contract negotiations?

Expected Answer: Should demonstrate knowledge of working with vendors, understanding license agreements, negotiating terms, and managing ongoing vendor relationships.

Mid Level Questions

Q: How do you train library staff on using ILS features?

Expected Answer: Should explain their approach to creating training materials, conducting workshops, and providing ongoing support to staff members of varying technical abilities.

Q: How do you handle common ILS troubleshooting issues?

Expected Answer: Should describe problem-solving process, basic troubleshooting steps, when to escalate to vendors, and how to communicate with affected staff and patrons.

Junior Level Questions

Q: What are the basic functions of an ILS?

Expected Answer: Should be able to explain core modules like circulation, cataloging, acquisitions, and how they help in daily library operations.

Q: How do you maintain patron privacy in an ILS?

Expected Answer: Should understand basic privacy principles, data protection, and handling sensitive patron information within the system.

Experience Level Indicators

Junior (0-2 years)

  • Basic ILS operations and modules
  • Circulation and cataloging functions
  • Basic patron database management
  • Simple report generation

Mid (2-5 years)

  • Advanced ILS configuration
  • Staff training and documentation
  • Troubleshooting system issues
  • Custom report creation

Senior (5+ years)

  • System migration management
  • Vendor relationship management
  • Integration with other library systems
  • Strategic planning and budgeting

Red Flags to Watch For

  • No experience with library operations or workflows
  • Lack of customer service experience
  • No knowledge of patron privacy requirements
  • Unable to explain basic ILS modules