Recruiter's Glossary

Examples: DSpace OPAC DOI

COUNTER

Term from Information Services industry explained for recruiters

COUNTER is a standard way to measure and report how people use online library resources and research materials. It helps libraries and publishers track things like how many times articles are downloaded or e-books are read. Think of it like a sophisticated website analytics system, but specifically designed for academic and research content. When someone mentions COUNTER in their resume, they're typically referring to their experience working with these usage statistics, either from the library side (managing and analyzing the data) or the publisher side (ensuring their systems can produce these standardized reports).

Examples in Resumes

Analyzed COUNTER reports to optimize library's digital resource subscriptions

Generated and interpreted COUNTER usage statistics for academic database collections

Implemented COUNTER compliance reporting for publisher's online journal platform

Typical job title: "Electronic Resources Librarians"

Also try searching for:

Electronic Resources Manager Digital Resources Librarian Library Systems Administrator Usage Statistics Analyst Library Analytics Specialist Digital Collections Manager

Where to Find Electronic Resources Librarians

Example Interview Questions

Senior Level Questions

Q: How would you evaluate the ROI of electronic resources using COUNTER data?

Expected Answer: A senior candidate should explain how they analyze cost per use, compare usage across different resources, and make strategic decisions about renewals or cancellations based on COUNTER statistics.

Q: How do you handle discrepancies in COUNTER reports from different vendors?

Expected Answer: Should discuss experience in identifying reporting inconsistencies, working with vendors to resolve issues, and implementing standardized processes for data validation.

Mid Level Questions

Q: What are the key differences between COUNTER 4 and COUNTER 5 reports?

Expected Answer: Should be able to explain the basic changes between versions and how they affect usage reporting, in non-technical terms.

Q: How do you communicate COUNTER statistics to stakeholders?

Expected Answer: Should describe experience in creating meaningful reports and presentations that translate usage data into actionable insights for library management.

Junior Level Questions

Q: What is a COUNTER report and why is it important?

Expected Answer: Should be able to explain that COUNTER reports are standardized usage statistics for electronic resources that help libraries track how their digital collections are being used.

Q: What are the most common types of COUNTER reports you might encounter?

Expected Answer: Should mention basic report types like Journal Reports for article downloads and Platform Reports for general usage statistics.

Experience Level Indicators

Junior (0-2 years)

  • Basic understanding of COUNTER reports
  • Collecting usage statistics
  • Creating simple usage reports
  • Basic spreadsheet skills

Mid (2-5 years)

  • Analysis of usage patterns
  • Vendor communication
  • Report automation
  • Budget recommendations based on usage

Senior (5+ years)

  • Strategic collection development
  • Advanced data analysis
  • Staff training and development
  • Vendor negotiation

Red Flags to Watch For

  • No understanding of basic library metrics
  • Unfamiliarity with common library databases
  • Lack of experience with data analysis tools
  • Poor communication skills for explaining statistics