Recruiter's Glossary

Examples: Wholesale Rates • Reconciliation • Net Fares

Group Travel

Term from Travel Services industry explained for recruiters

Group Travel refers to organizing and managing travel arrangements for multiple people traveling together, such as corporate groups, tour groups, or special interest groups. This involves coordinating transportation, accommodations, activities, and logistics for anywhere from 10 to hundreds of travelers at once. Travel professionals who work with group travel need different skills than those handling individual bookings because they must negotiate group rates, manage complex logistics, and often deal with specific requirements like meeting spaces or group dining arrangements.

Examples in Resumes

Managed Group Travel programs for corporate clients with annual revenues of $2M+

Coordinated Group Travel and Group Tours for international educational institutions

Led Group Travel department handling incentive travel programs for Fortune 500 companies

Typical job title: "Group Travel Coordinators"

Also try searching for:

Group Travel Manager Group Travel Specialist Group Tour Coordinator Group Reservation Specialist Group Sales Manager Group Travel Consultant Group Tourism Coordinator

Where to Find Group Travel Coordinators

Professional Associations

Industry Networks

Industry Events

Example Interview Questions

Senior Level Questions

Q: How would you handle a crisis situation with a group of 100 travelers stranded due to a flight cancellation?

Expected Answer: The candidate should explain their crisis management approach, including immediate communication with travelers, arranging alternative transportation, negotiating with suppliers, and ensuring all travelers' needs are met while managing costs.

Q: Describe your experience with developing and implementing group travel policies for corporate clients.

Expected Answer: Look for answers demonstrating experience in creating comprehensive travel policies, understanding of corporate requirements, cost management strategies, and ability to balance client needs with practical implementation.

Mid Level Questions

Q: How do you negotiate group rates with hotels and airlines?

Expected Answer: Should demonstrate knowledge of group booking processes, understanding of rate structures, ability to leverage relationships with suppliers, and experience in securing competitive rates while maintaining quality.

Q: What strategies do you use to manage complex group itineraries?

Expected Answer: Should discuss organization tools, attention to detail, coordination with multiple vendors, and methods for tracking and managing group member requirements and preferences.

Junior Level Questions

Q: What are the key elements you need to consider when booking group travel?

Expected Answer: Should mention basics like group size requirements, booking deadlines, cancellation policies, rooming lists, and special requirements for group meals or activities.

Q: How do you ensure good communication with group travelers?

Expected Answer: Should discuss methods of keeping travelers informed, handling questions and concerns, providing clear documentation, and maintaining organized records of all communications.