External Quality Assessment

Term from Diagnostics industry explained for recruiters

External Quality Assessment (EQA) is a system used by medical laboratories to ensure their test results are accurate and reliable. Think of it like a report card for laboratories. Outside organizations send unknown samples to labs for testing, then compare their results with other labs to make sure everyone is getting the same answers. This process is sometimes called "Proficiency Testing" or "Laboratory Quality Control." It's a crucial part of maintaining high standards in medical testing and is often required for laboratory accreditation.

Examples in Resumes

Managed External Quality Assessment programs for a network of 50 regional laboratories

Achieved 98% success rate in EQA participation across all testing areas

Led implementation of Proficiency Testing protocols meeting CAP standards

Coordinated External Quality Assessment responses and improvement actions

Typical job title: "Quality Assurance Managers"

Also try searching for:

Laboratory Quality Manager Quality Control Specialist Laboratory Operations Manager Quality Assurance Coordinator Laboratory Quality Specialist EQA Coordinator Clinical Laboratory Manager

Example Interview Questions

Senior Level Questions

Q: How would you handle a situation where your laboratory consistently fails EQA results in a specific testing area?

Expected Answer: A senior manager should discuss: investigating root causes, implementing corrective actions, staff training needs, reviewing procedures, equipment calibration checks, and creating preventive measures for the future.

Q: How do you ensure EQA participation across multiple laboratory sites?

Expected Answer: Should explain coordinating schedules, tracking participation, standardizing procedures across sites, maintaining documentation, and strategies for improving compliance.

Mid Level Questions

Q: What documentation is essential for EQA participation?

Expected Answer: Should mention test results, corrective actions, staff training records, procedure manuals, equipment maintenance logs, and quality control charts.

Q: How do you train staff on EQA procedures?

Expected Answer: Should discuss creating training materials, hands-on demonstrations, competency assessments, and regular updates on new requirements.

Junior Level Questions

Q: What is the purpose of External Quality Assessment?

Expected Answer: Should explain that EQA helps ensure accurate test results by comparing a lab's performance with others and identifies areas needing improvement.

Q: How often should a laboratory participate in EQA programs?

Expected Answer: Should know that frequency varies by test type but typically ranges from monthly to quarterly, following accreditation requirements.

Experience Level Indicators

Junior (0-2 years)

  • Basic understanding of laboratory procedures
  • Knowledge of quality control documentation
  • Ability to follow EQA protocols
  • Basic data entry and record keeping

Mid (2-5 years)

  • EQA result interpretation
  • Implementation of corrective actions
  • Staff training coordination
  • Quality control monitoring

Senior (5+ years)

  • Program management across multiple sites
  • Regulatory compliance oversight
  • Quality system development
  • Strategic quality planning

Red Flags to Watch For

  • No knowledge of basic laboratory operations
  • Lack of understanding of quality control principles
  • Poor documentation practices
  • No experience with regulatory requirements
  • Unable to explain corrective action procedures