Record Retention refers to how long a company keeps its business documents and information, and how they manage this process. It's like having an organized system for keeping track of important paperwork, emails, and digital files that companies are legally required to maintain. This includes knowing which documents to keep, how long to keep them, and how to properly store or destroy them when they're no longer needed. Many industries have specific rules about how long certain documents must be kept, especially in fields like healthcare, finance, and human resources.
Developed and implemented Record Retention policies that saved the company $50,000 in storage costs
Managed company-wide Records Retention program ensuring compliance with federal regulations
Led team responsible for Record Retention and Records Management system implementation
Conducted quarterly audits of Records Retention schedules across 5 departments
Typical job title: "Records Managers"
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Q: How would you develop a company-wide record retention policy?
Expected Answer: Should discuss creating retention schedules based on legal requirements, involving stakeholders from different departments, implementing training programs, and establishing monitoring systems for compliance.
Q: How do you handle conflicting retention requirements across different jurisdictions?
Expected Answer: Should explain approach to analyzing various requirements, creating a policy that satisfies the strictest standards while remaining practical, and consulting with legal teams when necessary.
Q: What steps would you take to ensure compliance with retention schedules?
Expected Answer: Should describe regular audits, employee training, automated reminder systems, and documentation processes for destroyed records.
Q: How do you determine which records are business-critical versus routine documents?
Expected Answer: Should explain assessment criteria including legal requirements, business needs, and historical value, plus consultation with department heads.
Q: What are the basic components of a retention schedule?
Expected Answer: Should mention record types, retention periods, storage locations, and disposal methods.
Q: How do you properly dispose of confidential records?
Expected Answer: Should discuss secure shredding, proper documentation of destruction, and following company policies for both paper and electronic records.