Problem-Oriented Policing

Term from Law Enforcement industry explained for recruiters

Problem-Oriented Policing (POP) is a method used by police departments to solve community issues in a lasting way. Instead of just responding to individual calls, officers identify patterns of problems, study why they happen, and work with the community to find long-term solutions. Think of it like treating the cause of an illness rather than just the symptoms. For example, instead of repeatedly responding to theft calls at a shopping center, officers might work with store owners to improve lighting and security systems to prevent future incidents. Similar approaches include Community-Oriented Policing and Intelligence-Led Policing.

Examples in Resumes

Led Problem-Oriented Policing initiative that reduced neighborhood burglaries by 40%

Implemented Problem-Oriented Policing strategies to address chronic homelessness in downtown area

Used POP methods to successfully resolve ongoing youth vandalism issues in local parks

Applied Problem-Oriented Policing approach to reduce drug-related activities in high-crime areas

Typical job title: "Problem-Oriented Policing Officers"

Also try searching for:

Community Police Officer Crime Prevention Officer Police Problem Solver Crime Analysis Officer Community Relations Officer Neighborhood Policing Officer

Example Interview Questions

Senior Level Questions

Q: Can you describe a complex community problem you solved using Problem-Oriented Policing methods?

Expected Answer: Look for answers that show experience in leading comprehensive problem-solving projects, including analysis of data, community engagement, implementation of solutions, and measurement of results. They should mention collaboration with multiple stakeholders and long-term success metrics.

Q: How would you implement a Problem-Oriented Policing program in a department that hasn't used this approach before?

Expected Answer: Strong answers should include training strategies, building community partnerships, setting up data collection systems, and managing change within the department. They should also address potential resistance and how to overcome it.

Mid Level Questions

Q: Explain how you would use the SARA model (Scanning, Analysis, Response, Assessment) in a real situation.

Expected Answer: Should be able to walk through each step of the SARA process with a practical example, showing how they would identify problems, gather information, develop solutions, and measure success.

Q: How do you involve community members in problem-solving efforts?

Expected Answer: Should describe methods for community engagement, such as meetings, surveys, partnerships with local organizations, and ways to maintain ongoing communication with residents and businesses.

Junior Level Questions

Q: What is the difference between Problem-Oriented Policing and traditional policing?

Expected Answer: Should explain that traditional policing focuses on responding to individual incidents, while Problem-Oriented Policing looks for underlying causes and long-term solutions to recurring problems.

Q: What kind of information would you gather when analyzing a community problem?

Expected Answer: Should mention crime statistics, community complaints, environmental factors, time patterns, and input from local residents and businesses.

Experience Level Indicators

Junior (0-2 years)

  • Basic understanding of SARA model
  • Community engagement skills
  • Report writing and documentation
  • Basic crime analysis

Mid (2-5 years)

  • Project management of problem-solving initiatives
  • Data analysis and interpretation
  • Community partnership building
  • Solution development and implementation

Senior (5+ years)

  • Program development and evaluation
  • Training and mentoring other officers
  • Strategic planning and resource allocation
  • Complex problem-solving project management

Red Flags to Watch For

  • No experience with community engagement
  • Lacks understanding of data-driven decision making
  • Shows preference for reactive rather than proactive approaches
  • Unable to demonstrate problem-solving abilities
  • Poor communication skills