Recruiter's Glossary

Examples: DDU (Destination Delivery Unit) • IMb (Intelligent Mail barcode) • Root Cause Analysis

Priority Mail

Term from Postal Services industry explained for recruiters

Priority Mail is a popular shipping service offered by postal organizations, particularly the United States Postal Service (USPS). It's a step above regular mail but below express services in terms of speed and cost. When candidates mention Priority Mail experience, they're typically referring to handling time-sensitive packages and documents that need to arrive within 1-3 business days. This service includes features like tracking and insurance, making it important for businesses and organizations that need reliable, moderately fast shipping solutions.

Examples in Resumes

Processed over 200 Priority Mail packages daily with 99.9% accuracy rate

Trained new employees on Priority Mail and Priority Mail Express procedures

Managed customer inquiries regarding Priority Mail tracking and delivery times

Typical job title: "Postal Service Workers"

Also try searching for:

Mail Clerk Postal Clerk Mail Handler Shipping Clerk Post Office Clerk Mail Processing Clerk Customer Service Representative

Where to Find Postal Service Workers

Professional Organizations

Job Boards

Professional Networks

Example Interview Questions

Senior Level Questions

Q: How would you handle a situation where multiple Priority Mail packages are missing their tracking updates?

Expected Answer: A senior worker should discuss systematic problem-solving approaches, including checking scanning equipment, coordinating with different facilities, and implementing tracking verification procedures.

Q: What strategies would you implement to improve Priority Mail processing efficiency during peak seasons?

Expected Answer: Should demonstrate knowledge of workflow optimization, staff scheduling, resource allocation, and ability to maintain service standards during high-volume periods.

Mid Level Questions

Q: What are the key differences between Priority Mail and other shipping services?

Expected Answer: Should be able to explain delivery timeframes, pricing structures, size limitations, and included features like tracking and insurance for different mail classes.

Q: How do you handle customer complaints about Priority Mail delivery delays?

Expected Answer: Should explain customer service procedures, tracking system usage, claim processes, and communication protocols for resolving delivery issues.

Junior Level Questions

Q: What are the basic requirements for Priority Mail packages?

Expected Answer: Should know standard weight limits, size restrictions, proper labeling requirements, and basic pricing structure for Priority Mail items.

Q: How do you process a Priority Mail package from start to finish?

Expected Answer: Should describe basic steps including weighing, measuring, labeling, scanning, and proper sorting procedures for Priority Mail items.