Operational Due Diligence (ODD) is a thorough review process that examines how well a company actually works in practice. Think of it as a detailed health check-up for businesses. While financial due diligence looks at the numbers, ODD focuses on how the business runs day-to-day - things like how they handle their operations, manage their people, use technology, and control risks. Companies often need this done before making big decisions like buying another business or investing in one. It's like test-driving and inspecting a car thoroughly before buying it, but for entire businesses.
Led Operational Due Diligence reviews for 20+ private equity investments
Conducted ODD assessments for merger targets in the manufacturing sector
Managed team of analysts performing Operational Due Diligence on potential portfolio companies
Typical job title: "Due Diligence Analysts"
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Q: How would you structure an operational due diligence review for a complex manufacturing company?
Expected Answer: Should describe a comprehensive approach including assessment of production processes, supply chain management, quality control systems, management team evaluation, and risk assessment. Should mention prioritizing key areas based on business impact and risk levels.
Q: Tell me about a time when you identified a major operational risk during due diligence that others missed.
Expected Answer: Should demonstrate ability to spot non-obvious issues, explain how they evaluated the impact, and how they communicated findings to stakeholders to influence decision-making.
Q: What are the key operational areas you typically examine in due diligence?
Expected Answer: Should mention core areas like management structure, operational processes, technology systems, human resources, supplier relationships, and quality control measures, with basic understanding of how these impact business performance.
Q: How do you determine if a company's operational practices are sustainable?
Expected Answer: Should discuss examining efficiency metrics, employee turnover, customer satisfaction, supplier relationships, and technology infrastructure, showing ability to identify potential future problems.
Q: What information would you request in an initial operational due diligence review?
Expected Answer: Should list basic documents like organizational charts, process manuals, quality reports, employee handbooks, and operational metrics, showing understanding of fundamental business documentation.
Q: How do you organize and document your due diligence findings?
Expected Answer: Should describe basic report structuring, document organization, and clear communication of findings, demonstrating attention to detail and organizational skills.