Recruiter's Glossary

Examples: Guest Folio • Channel Manager • Maintenance Management

Night Audit

Term from Hotel Management industry explained for recruiters

Night Audit is an important role in hotels where staff review and balance all financial transactions that happened during the day while working the overnight shift. Think of them as a combination of front desk agent and bookkeeper who works during quiet night hours. They check that all guest charges, room rates, and payments are correct, prepare daily reports, and also handle guest check-ins and requests during the night. This position is essential because it ensures the hotel's financial records are accurate and ready for the next business day.

Examples in Resumes

Processed daily transactions and balanced accounts as Night Auditor

Maintained 100% accuracy in financial records while performing Night Audit duties

Handled guest services and completed Night Audit responsibilities for 200-room hotel

Typical job title: "Night Auditors"

Also try searching for:

Night Auditor Hotel Night Auditor Overnight Auditor Front Desk Night Auditor Night Shift Manager Night Operations Manager

Where to Find Night Auditors

Professional Associations

Job Boards

Professional Networks

Example Interview Questions

Senior Level Questions

Q: How would you handle a situation where the daily revenue doesn't balance?

Expected Answer: A senior night auditor should explain their systematic approach to finding discrepancies, checking all transaction categories, reviewing individual folios, and coordinating with other departments to resolve issues.

Q: How do you train new night auditors while managing regular duties?

Expected Answer: Should discuss creating training schedules, breaking down complex tasks into manageable parts, providing hands-on experience with supervision, and maintaining quality control during training periods.

Mid Level Questions

Q: What reports do you typically prepare during night audit?

Expected Answer: Should mention daily revenue reports, occupancy reports, rate variance reports, and be able to explain why each is important for hotel operations.

Q: How do you handle overbooking situations during night shift?

Expected Answer: Should explain the process of walking guests to other hotels, maintaining guest satisfaction, proper communication with management and guests, and documentation procedures.

Junior Level Questions

Q: What are the basic steps of the night audit process?

Expected Answer: Should be able to describe reviewing daily transactions, checking room rates, verifying payments, and preparing basic reports.

Q: How do you manage guest complaints during the night shift?

Expected Answer: Should demonstrate understanding of basic customer service principles, knowing when to escalate issues, and maintaining a calm demeanor.