Recruiter's Glossary

Examples: Guest Feedback Management • Guest Loyalty Program • Market Penetration

Night Audit

Term from Boutique Hotels industry explained for recruiters

Night Audit is a specialized role in hotels where staff members work overnight to review and balance all financial transactions from the previous day. Think of it as a daily checkup of the hotel's financial health combined with front desk duties during the quiet night hours. While regular front desk staff handle check-ins and guest services during the day, Night Auditors make sure all the numbers match up, from room charges to restaurant bills, while also being available to assist any late-night guest needs. This position is essential in both small boutique hotels and large chain hotels, as it combines customer service with basic accounting skills.

Examples in Resumes

Performed Night Audit duties for a 120-room boutique hotel, maintaining 100% accuracy in daily financial reconciliation

Managed guest services while conducting Night Audit responsibilities at a luxury hotel

Trained new Night Auditor staff members on property management systems and accounting procedures

Typical job title: "Night Auditors"

Also try searching for:

Night Auditor Overnight Auditor Hotel Night Auditor Night Shift Manager Overnight Front Desk Agent Night Operations Manager

Where to Find Night Auditors

Online Communities

Professional Networks

Job Boards

Example Interview Questions

Senior Level Questions

Q: How would you handle training new night audit staff while maintaining the accuracy of daily operations?

Expected Answer: Should demonstrate leadership abilities, mention creating detailed training procedures, implementing double-check systems, and gradually increasing trainee responsibilities while maintaining oversight.

Q: Tell me about a time you identified and resolved a major discrepancy in the hotel's financial records.

Expected Answer: Should show problem-solving skills, attention to detail, and ability to track down issues through systematic investigation while maintaining proper documentation.

Mid Level Questions

Q: How do you prioritize between guest needs and audit duties during your shift?

Expected Answer: Should explain time management skills, understanding of which tasks can be paused for guest service, and ability to complete all required duties within shift hours.

Q: What steps do you take to ensure accuracy in your daily audit reports?

Expected Answer: Should describe systematic checking procedures, use of cross-referencing, and understanding of common areas where discrepancies occur.

Junior Level Questions

Q: What experience do you have with hotel management software?

Expected Answer: Should be familiar with basic hotel software operations, able to navigate front desk systems, and understand how to run basic reports.

Q: How would you handle an upset guest at 2 AM?

Expected Answer: Should demonstrate basic customer service skills, understanding of hotel policies, and knowledge of when to escalate issues to management.