GDS (Global Distribution System)

Term from Hotel Management industry explained for recruiters

A Global Distribution System (GDS) is like a massive digital booking network that hotels and travel agencies use to manage reservations. Think of it as a central marketplace where hotels can list their rooms and rates, and travel agents can book them instantly. Popular GDS platforms include Amadeus, Sabre, and Travelport. These systems help connect hotels with travel agencies worldwide, making it easier to manage bookings across different channels. When someone mentions GDS experience, they're talking about knowing how to use these booking platforms to handle hotel reservations, modify rates, and manage inventory.

Examples in Resumes

Managed hotel inventory across multiple channels using GDS and Global Distribution System

Increased bookings by 30% through optimizing GDS content and rate management

Trained staff of 10 people on Global Distribution System operations and best practices

Typical job title: "GDS Coordinators"

Also try searching for:

Reservations Manager Distribution Manager Revenue Manager GDS Specialist Hotel Distribution Coordinator Travel Systems Coordinator Reservations System Manager

Example Interview Questions

Senior Level Questions

Q: How would you develop a strategy to maximize revenue through GDS channels?

Expected Answer: A senior professional should discuss analyzing booking patterns, implementing competitive pricing strategies, managing relationships with travel agencies, and coordinating with revenue management teams to optimize distribution channels.

Q: How do you handle rate parity across different distribution channels?

Expected Answer: Should explain maintaining consistent rates across all booking platforms, monitoring competitor pricing, and understanding contractual obligations with different booking channels.

Mid Level Questions

Q: How do you ensure accurate hotel content across GDS platforms?

Expected Answer: Should discuss processes for updating hotel descriptions, photos, amenities, and rates across different GDS platforms, and methods for maintaining consistency.

Q: What steps do you take when troubleshooting a GDS booking issue?

Expected Answer: Should explain the process of identifying booking problems, communicating with travel agencies, coordinating with GDS support teams, and resolving reservation conflicts.

Junior Level Questions

Q: What are the main GDS platforms and their basic functions?

Expected Answer: Should be able to name major systems like Amadeus, Sabre, and Travelport, and explain their basic booking and reservation management features.

Q: How do you process a basic hotel reservation through a GDS?

Expected Answer: Should demonstrate understanding of checking availability, entering guest information, confirming rates, and managing basic reservation modifications.

Experience Level Indicators

Junior (0-2 years)

  • Basic GDS platform navigation
  • Processing simple reservations
  • Understanding of hotel inventory
  • Basic rate management

Mid (2-5 years)

  • Multiple GDS platform management
  • Complex booking handling
  • Travel agency relationship management
  • Rate strategy implementation

Senior (5+ years)

  • Distribution strategy development
  • Revenue optimization
  • Team training and management
  • Market analysis and forecasting

Red Flags to Watch For

  • No knowledge of major GDS platforms (Amadeus, Sabre, Travelport)
  • Lack of understanding of basic hotel reservation processes
  • No experience with rate management
  • Poor communication skills for handling travel agency relationships