A Global Distribution System (GDS) is like a massive digital booking network that hotels and travel agencies use to manage reservations. Think of it as a central marketplace where hotels can list their rooms and rates, and travel agents can book them instantly. Popular GDS platforms include Amadeus, Sabre, and Travelport. These systems help connect hotels with travel agencies worldwide, making it easier to manage bookings across different channels. When someone mentions GDS experience, they're talking about knowing how to use these booking platforms to handle hotel reservations, modify rates, and manage inventory.
Managed hotel inventory across multiple channels using GDS and Global Distribution System
Increased bookings by 30% through optimizing GDS content and rate management
Trained staff of 10 people on Global Distribution System operations and best practices
Typical job title: "GDS Coordinators"
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Q: How would you develop a strategy to maximize revenue through GDS channels?
Expected Answer: A senior professional should discuss analyzing booking patterns, implementing competitive pricing strategies, managing relationships with travel agencies, and coordinating with revenue management teams to optimize distribution channels.
Q: How do you handle rate parity across different distribution channels?
Expected Answer: Should explain maintaining consistent rates across all booking platforms, monitoring competitor pricing, and understanding contractual obligations with different booking channels.
Q: How do you ensure accurate hotel content across GDS platforms?
Expected Answer: Should discuss processes for updating hotel descriptions, photos, amenities, and rates across different GDS platforms, and methods for maintaining consistency.
Q: What steps do you take when troubleshooting a GDS booking issue?
Expected Answer: Should explain the process of identifying booking problems, communicating with travel agencies, coordinating with GDS support teams, and resolving reservation conflicts.
Q: What are the main GDS platforms and their basic functions?
Expected Answer: Should be able to name major systems like Amadeus, Sabre, and Travelport, and explain their basic booking and reservation management features.
Q: How do you process a basic hotel reservation through a GDS?
Expected Answer: Should demonstrate understanding of checking availability, entering guest information, confirming rates, and managing basic reservation modifications.