A Frame Stack refers to a collection of picture frame samples organized by style, material, and price point that custom framers use to show options to customers. It's like a product catalog but with actual frame samples that customers can see and touch. Framers maintain and organize these samples to efficiently present options to clients and help them visualize the final product. Similar terms might include "corner samples," "frame samples," or "moulding library." This is a fundamental tool in custom framing shops that helps staff showcase available options and make appropriate recommendations based on artwork type and customer preferences.
Managed and updated Frame Stack of over 1,000 samples monthly
Trained new employees on Frame Stack organization and presentation
Generated 30% sales increase through strategic Frame Stack merchandising
Reorganized entire Frame Sample collection for better customer experience
Maintained comprehensive Moulding Library and assisted customers with frame selection
Typical job title: "Custom Framers"
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Q: How would you organize a frame stack to maximize sales and efficiency?
Expected Answer: A senior framer should discuss organizing by price point, style, and material, with strategies for highlighting premium options and seasonal trends. They should mention rotation of samples, maintaining organized displays, and training staff on effective presentation.
Q: How do you handle difficult customer situations while maintaining profitability?
Expected Answer: Should demonstrate knowledge of balancing customer satisfaction with business needs, explaining how to guide customers to appropriate options within their budget while ensuring profitable sales.
Q: How do you determine appropriate frame suggestions for different types of artwork?
Expected Answer: Should explain considering factors like artwork style, colors, size, and customer preferences while being able to suggest complementary frame options from the available stack.
Q: Explain your process for tracking and ordering new frame samples.
Expected Answer: Should describe system for monitoring popular styles, maintaining inventory of samples, and knowing when to retire outdated frames while bringing in new options.
Q: How do you organize and maintain a frame stack?
Expected Answer: Should demonstrate basic knowledge of organizing frames by style and size, keeping samples clean and presentable, and basic understanding of frame categories.
Q: What information do you need to gather from a customer before showing frame options?
Expected Answer: Should mention asking about budget, style preferences, where the piece will be displayed, and understanding the artwork's requirements.