FAST (Facility Access and Shipment Tracking)
FAST is a computer system used by the United States Postal Service (USPS) to manage how mail and packages enter their facilities. Think of it as a scheduling and tracking system that helps ensure smooth delivery of large amounts of mail. It helps mail carriers and businesses plan when to drop off their shipments at postal facilities, making sure everything runs efficiently. This system is particularly important for companies that send large volumes of mail, like magazine publishers or direct mail businesses, as it helps them coordinate with the post office and potentially save money through better planning.
Examples in Resumes
Managed FAST appointments for bulk mail entry at multiple USPS facilities
Reduced shipping costs by 15% through efficient use of FAST scheduling system
Trained staff on FAST (Facility Access and Shipment Tracking) procedures and compliance
Coordinated bulk mailings using Facility Access and Shipment Tracking system
Typical job title: "Mail Operations Managers"
Also try searching for:
Where to Find Mail Operations Managers
Professional Organizations
Online Resources
Job Boards
Example Interview Questions
Senior Level Questions
Q: How would you handle a situation where multiple large mailings need to be scheduled during peak season?
Expected Answer: A senior manager should discuss prioritization strategies, coordination with different departments, contingency planning, and how to maintain good relationships with both clients and USPS facilities while ensuring timely delivery.
Q: What strategies have you implemented to reduce mailing costs while maintaining delivery standards?
Expected Answer: Should demonstrate knowledge of USPS pricing structures, consolidation strategies, optimal scheduling practices, and experience with negotiating service agreements.
Mid Level Questions
Q: How do you ensure compliance with FAST scheduling requirements?
Expected Answer: Should explain processes for maintaining accurate documentation, meeting appointment windows, and coordinating with transportation providers and facility personnel.
Q: What steps do you take when a scheduled FAST appointment needs to be modified?
Expected Answer: Should describe the proper procedures for changing appointments, communication protocols with USPS facilities, and how to minimize disruption to operations.
Junior Level Questions
Q: What information is needed to schedule a FAST appointment?
Expected Answer: Should be able to list basic requirements like mailing date, volume, mail class, destination facility, and appointment time preferences.
Q: How do you verify if a facility accepts the type of mail you need to drop off?
Expected Answer: Should explain how to use the FAST system to check facility capabilities and restrictions for different mail types.
Experience Level Indicators
Junior (0-2 years)
- Basic FAST appointment scheduling
- Understanding of mail classes and types
- Basic USPS facility operations knowledge
- Simple report generation and tracking
Mid (2-5 years)
- Managing multiple mailing schedules
- Transportation coordination
- Problem-solving delivery issues
- Staff training on FAST procedures
Senior (5+ years)
- Strategic mailing operations planning
- Cost optimization strategies
- Team management
- Complex logistics coordination
Red Flags to Watch For
- No knowledge of basic USPS mailing requirements
- Unfamiliarity with bulk mail operations
- Poor attention to scheduling details
- Lack of experience with shipping logistics
Related Terms
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