EBS
EBS (Expedited Booking System) is a common booking and management system used in freight forwarding and logistics companies. It helps companies handle shipment bookings, track cargo movements, and manage transportation documents. Think of it like a digital control center that keeps track of all shipping-related activities. Companies use EBS to make their shipping processes more organized and efficient, similar to how other systems like Cargowise or Descartes help manage freight operations. When you see EBS mentioned in a resume, it usually means the person has experience with computerized shipping management.
Examples in Resumes
Processed over 200 weekly shipments using EBS booking system
Trained new staff on EBS operations and shipping procedures
Managed customer accounts and shipping documentation through EBS
Typical job title: "Freight Forwarding Specialists"
Also try searching for:
Where to Find Freight Forwarding Specialists
Professional Networks
Industry Events
Example Interview Questions
Senior Level Questions
Q: How would you handle a complex shipment with multiple legs and special requirements in EBS?
Expected Answer: A senior candidate should explain how to coordinate multiple transportation modes, handle special cargo requirements, and ensure proper documentation across different stages of shipping using EBS features.
Q: How do you use EBS to improve operational efficiency?
Expected Answer: They should discuss using EBS reports and analytics to identify bottlenecks, streamline booking processes, and implement best practices for faster shipping processing.
Mid Level Questions
Q: What are the key documents you can generate through EBS?
Expected Answer: Should be able to list and explain main shipping documents like bills of lading, commercial invoices, and booking confirmations that can be created and managed in EBS.
Q: How do you handle customer rate queries in EBS?
Expected Answer: Should explain the process of accessing different carrier rates, creating quotes, and managing customer-specific pricing agreements within the system.
Junior Level Questions
Q: What is the basic process of creating a booking in EBS?
Expected Answer: Should be able to explain the steps of entering shipment details, selecting carriers, and generating basic documentation for a simple shipping booking.
Q: How do you track a shipment status in EBS?
Expected Answer: Should demonstrate understanding of how to look up shipment information, check current status, and find basic tracking details in the system.
Experience Level Indicators
Junior (0-2 years)
- Basic shipment booking entry
- Simple document generation
- Tracking shipment status
- Customer data entry
Mid (2-5 years)
- Complex booking management
- Rate management
- Documentation compliance
- Customer account handling
Senior (5+ years)
- System optimization
- Team training and supervision
- Process improvement
- Advanced reporting and analytics
Red Flags to Watch For
- No knowledge of basic shipping documents
- Unfamiliar with international shipping terms
- Cannot explain basic booking procedures
- No experience with customer service in shipping
