EAS
EAS (Electronic Article Surveillance) is a security system used in retail stores to prevent shoplifting. It includes those security tags and labels you see on merchandise, along with the detection gates at store entrances and exits that beep when an active tag passes through. Think of it like an invisible security guard that helps protect store merchandise. This technology is sometimes also called anti-theft systems or security tag systems. Major brands that provide these systems include Sensormatic and Checkpoint, but recruiters might see various system names in resumes.
Examples in Resumes
Managed inventory shrinkage reduction by implementing new EAS system across 12 store locations
Trained staff of 50+ on proper Electronic Article Surveillance tag application and removal procedures
Reduced theft by 35% through optimization of EAS tag placement and system maintenance
Typical job title: "Loss Prevention Specialists"
Also try searching for:
Where to Find Loss Prevention Specialists
Professional Networks
Industry Resources
Example Interview Questions
Senior Level Questions
Q: How would you develop and implement a company-wide EAS strategy?
Expected Answer: Should discuss analyzing store needs, budget planning, staff training programs, working with vendors, measuring effectiveness, and maintaining systems across multiple locations.
Q: How do you measure the ROI of an EAS system?
Expected Answer: Should explain tracking inventory shrinkage rates, comparing theft rates before and after implementation, calculating cost savings versus system expenses, and monitoring false alarm rates.
Mid Level Questions
Q: What are common issues with EAS systems and how do you address them?
Expected Answer: Should discuss false alarms, proper tag placement, deactivation problems, and basic troubleshooting of equipment, along with staff training solutions.
Q: How do you train staff on EAS procedures?
Expected Answer: Should describe creating training materials, demonstrating proper tag application/removal, explaining security protocols, and ensuring consistent practices across all shifts.
Junior Level Questions
Q: What are the basic components of an EAS system?
Expected Answer: Should identify security tags/labels, detection gates, tag removers/deactivators, and explain their basic functions in protecting merchandise.
Q: How do you handle a situation when an EAS alarm goes off?
Expected Answer: Should explain proper customer service approach, checking receipts, investigating potential causes, and following store protocols while maintaining professionalism.
Experience Level Indicators
Junior (0-2 years)
- Basic EAS system operation
- Tag application and removal
- Customer service during alerts
- Basic security procedures
Mid (2-5 years)
- System troubleshooting
- Staff training
- Inventory control
- Shrinkage reduction strategies
Senior (5+ years)
- Multi-store system management
- Loss prevention program development
- Vendor relations
- ROI analysis and reporting
Red Flags to Watch For
- No hands-on experience with EAS systems
- Lack of customer service skills
- Poor understanding of retail operations
- No experience with loss prevention protocols
- Unable to explain basic security procedures
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