Communication Devices

Term from Disability Services industry explained for recruiters

Communication devices are tools and equipment that help people with speech, hearing, or other communication difficulties to express themselves and interact with others. These can range from simple picture boards to sophisticated electronic tablets with specialized software. When seeing this term in a resume, it usually refers to experience with selecting, teaching others to use, or maintaining various aids that help people communicate. Similar terms you might see include "assistive technology," "AAC devices" (Augmentative and Alternative Communication), or "communication aids."

Examples in Resumes

Trained clients and families in the use of Communication Devices for daily interactions

Assessed and recommended appropriate Communication Aids for 50+ clients annually

Maintained and troubleshot AAC Devices and Communication Devices for department's equipment library

Typical job title: "Assistive Technology Specialists"

Also try searching for:

Speech Language Pathologist Assistive Technology Specialist AAC Specialist Communication Support Worker Disability Support Worker Assistive Technology Consultant Communication Aid Specialist

Example Interview Questions

Senior Level Questions

Q: How do you approach training staff members who are resistant to implementing communication devices?

Expected Answer: Look for answers that demonstrate leadership skills, training experience, and ability to handle resistance through education and practical demonstrations of device benefits.

Q: How do you stay current with new communication technology developments?

Expected Answer: Should mention professional development, conferences, manufacturer training, online resources, and networking with other professionals.

Mid Level Questions

Q: Describe your process for matching a client with the right communication device.

Expected Answer: Should discuss assessment methods, consideration of client's abilities and needs, family involvement, and trial periods with different devices.

Q: How do you handle device maintenance and troubleshooting?

Expected Answer: Should explain basic troubleshooting steps, maintenance schedules, backup strategies, and when to contact manufacturer support.

Junior Level Questions

Q: What basic types of communication devices are you familiar with?

Expected Answer: Should be able to describe low-tech (picture boards) and high-tech (tablets, speech generating devices) options and their basic uses.

Q: How do you ensure client confidentiality when working with communication devices?

Expected Answer: Should discuss privacy practices, data protection, and following organizational policies regarding client information.

Experience Level Indicators

Junior (0-2 years)

  • Basic knowledge of common communication devices
  • Understanding of client privacy and safety
  • Basic device maintenance and cleaning
  • Following assessment protocols

Mid (2-5 years)

  • Device programming and customization
  • Training clients and families
  • Troubleshooting technical issues
  • Conducting needs assessments

Senior (5+ years)

  • Program development and evaluation
  • Staff training and supervision
  • Complex case management
  • Budget and inventory management

Red Flags to Watch For

  • No hands-on experience with communication devices
  • Lack of patience or poor communication skills
  • No understanding of disability rights and dignity
  • Unable to demonstrate basic device knowledge