Recruiter's Glossary

Examples: Sprint Planning • SWOT Analysis • Scrum

Business Process Reengineering

Term from Management industry explained for recruiters

Business Process Reengineering (BPR) is a management strategy where companies completely rethink and rebuild how they do their work to achieve better results. Think of it like renovating a house - instead of just making small repairs, you tear down walls and rebuild to make the space work better. Companies use BPR when they need major improvements in costs, quality, service, or speed. This usually involves looking at current business processes (like how orders are processed or how customer service works) and redesigning them from scratch, often using new technology or different ways of organizing teams.

Examples in Resumes

Led Business Process Reengineering project that reduced order processing time by 50%

Implemented BPR initiatives across 3 departments, resulting in $2M annual savings

Conducted Business Process Reengineering analysis and redesigned customer service workflow

Managed Business Process Re-engineering team of 12 consultants across multiple improvement projects

Typical job title: "Business Process Consultants"

Also try searching for:

Process Improvement Manager Business Transformation Manager Change Management Consultant Process Excellence Leader Organizational Design Consultant Business Process Analyst Continuous Improvement Manager

Where to Find Business Process Consultants

Professional Organizations

Online Communities

Job Resources

Example Interview Questions

Senior Level Questions

Q: Can you describe a major business process reengineering project you led and its impact?

Expected Answer: Look for candidates who can describe a complete project cycle, including initial assessment, stakeholder management, implementation challenges, and measurable results. They should demonstrate leadership abilities and experience handling resistance to change.

Q: How do you determine which processes need reengineering and how do you prioritize them?

Expected Answer: Strong answers should include methods for analyzing business impact, cost-benefit analysis, risk assessment, and alignment with company strategy. They should also mention stakeholder input and resource considerations.

Mid Level Questions

Q: What tools and methodologies do you use for process mapping and analysis?

Expected Answer: Candidates should mention common business analysis tools like flowcharts, value stream mapping, and data collection methods. They should explain how they use these tools to identify problems and opportunities.

Q: How do you handle resistance to change during a reengineering project?

Expected Answer: Look for understanding of change management principles, communication strategies, and experience in getting buy-in from different levels of an organization.

Junior Level Questions

Q: What is your understanding of business process reengineering?

Expected Answer: Should demonstrate basic understanding of BPR concepts, including the difference between process improvement and process reengineering, and why organizations use it.

Q: How would you go about documenting a current business process?

Expected Answer: Should be able to explain basic process mapping techniques, data gathering methods, and the importance of understanding the current state before making changes.