Winter Storage is a service offered by campgrounds and RV parks where they safely store camping vehicles and equipment during the off-season months. This typically includes storing RVs, boats, campers, and other outdoor recreational vehicles in protected areas from fall to spring. It's an important revenue stream for campgrounds during their slower months and requires specific skills to manage space efficiently, maintain stored items, and handle customer scheduling and documentation.
Managed Winter Storage program for 200+ RVs and boats
Increased Winter Storage revenue by 35% through improved space utilization
Developed new Winter Storage and Seasonal Storage booking system
Supervised Winter Storage operations and maintenance for camping equipment
Typical job title: "Storage Facility Managers"
Also try searching for:
Q: How would you develop a winter storage program to maximize facility revenue?
Expected Answer: Should discuss space optimization strategies, pricing structures based on vehicle size and duration, implementing booking systems, and marketing to existing summer customers. Should also mention staff training and maintenance procedures.
Q: How do you handle risk management for stored vehicles and equipment?
Expected Answer: Should explain insurance requirements, documentation procedures, security measures, regular inspection schedules, and emergency response plans for weather events or damage.
Q: What systems do you use to track stored vehicles and manage customer information?
Expected Answer: Should describe experience with storage management software, customer communication methods, payment tracking, and space allocation systems.
Q: How do you handle seasonal transitions and scheduling?
Expected Answer: Should explain processes for coordinating move-in/move-out dates, managing waiting lists, conducting vehicle inspections, and maintaining organized records.
Q: What safety measures are important when storing RVs and boats?
Expected Answer: Should mention basic security procedures, proper vehicle spacing, weather protection measures, and regular facility checks.
Q: How do you handle customer service for storage clients?
Expected Answer: Should discuss communication with customers, handling basic paperwork, scheduling access to stored vehicles, and maintaining clear records.