WAV (Wheelchair Accessible Vehicle)

Term from Taxi Services industry explained for recruiters

A WAV, or Wheelchair Accessible Vehicle, is a specially modified vehicle designed to transport passengers who use wheelchairs. These vehicles have been adapted with features like ramps or lifts, secure wheelchair tie-downs, and extra space to safely accommodate wheelchair users. In the taxi and ride-sharing industry, WAVs are essential for providing inclusive transportation services. They're similar to regular taxis or private hire vehicles, but with these special modifications that make them accessible to wheelchair users. You might also see them referred to as accessible taxis, mobility vehicles, or wheelchair-friendly vehicles.

Examples in Resumes

Operated WAV taxi services for major transportation company, ensuring safe transport of wheelchair users

Certified in operating Wheelchair Accessible Vehicle equipment including ramps and tie-downs

Managed fleet of 10 WAV vehicles and coordinated specialized transportation services

Typical job title: "WAV Drivers"

Also try searching for:

Accessible Transport Driver Wheelchair Taxi Driver Mobility Vehicle Operator Accessible Vehicle Driver Para-transit Driver Special Needs Transport Driver

Example Interview Questions

Senior Level Questions

Q: How would you handle managing a fleet of WAV vehicles and scheduling priority bookings?

Expected Answer: A senior driver should discuss experience with fleet management, scheduling systems, prioritizing urgent medical appointments, and coordinating multiple drivers to ensure consistent service coverage.

Q: What procedures would you implement to ensure maximum safety and efficiency in WAV operations?

Expected Answer: Should demonstrate knowledge of safety protocols, regular vehicle maintenance schedules, driver training programs, and emergency response procedures.

Mid Level Questions

Q: How do you ensure proper securing of different types of wheelchairs in a WAV?

Expected Answer: Should explain the different tie-down points, various wheelchair types, and safety checks needed before starting the journey.

Q: What's your approach to handling challenging situations with passengers who have different mobility needs?

Expected Answer: Should discuss patient communication, problem-solving skills, and examples of adapting to different passenger needs while maintaining professionalism.

Junior Level Questions

Q: What are the basic safety features of a WAV that you need to check before each shift?

Expected Answer: Should mention checking ramp/lift operation, tie-down equipment, seatbelts, and general vehicle safety features.

Q: How would you assist a wheelchair user in entering and exiting the vehicle?

Expected Answer: Should describe the basic process of deploying the ramp/lift, proper positioning, and securing the wheelchair, while maintaining passenger dignity and comfort.

Experience Level Indicators

Junior (0-1 years)

  • Basic vehicle operation and safety checks
  • Understanding of wheelchair securing procedures
  • Knowledge of basic accessibility equipment operation
  • Good customer service skills

Mid (1-3 years)

  • Experienced with various wheelchair types and mobility aids
  • Advanced knowledge of safety protocols
  • Route optimization and scheduling
  • Emergency situation handling

Senior (3+ years)

  • Fleet management experience
  • Team leadership and training
  • Advanced customer service resolution
  • Knowledge of accessibility regulations and compliance

Red Flags to Watch For

  • No proper driver's license or required certifications
  • Lack of physical capability to assist passengers
  • Poor understanding of disability awareness
  • No knowledge of basic safety procedures
  • History of traffic violations