TMS
TMS (Transportation Management System) is a software tool that helps companies manage their shipping and delivery operations. Think of it as a control center for all transportation activities - from planning truck routes to tracking shipments and managing shipping costs. Companies use TMS to keep track of their deliveries, choose the best shipping options, and make sure products get to customers efficiently. Similar systems include shipping software or logistics management systems. It's like having a smart assistant that helps coordinate all aspects of moving products from one place to another.
Examples in Resumes
Managed daily operations using TMS to coordinate fleet of 50+ trucks
Reduced shipping costs by 15% through optimization of TMS routing features
Trained warehouse staff on Transportation Management System and TMS operations
Typical job title: "TMS Coordinators"
Also try searching for:
Where to Find TMS Coordinators
Professional Networks
Example Interview Questions
Senior Level Questions
Q: How would you handle a situation where multiple customers need rush deliveries but you have limited transportation resources?
Expected Answer: Look for answers that demonstrate experience in prioritizing shipments, negotiating with carriers, and managing customer expectations while considering costs and available resources.
Q: What strategies have you implemented to reduce transportation costs while maintaining service levels?
Expected Answer: Candidate should discuss experience with route optimization, carrier negotiations, load consolidation, and using TMS data to make cost-effective decisions.
Mid Level Questions
Q: How do you ensure accurate tracking and timely delivery of shipments?
Expected Answer: Should explain their process for monitoring shipments, using TMS tracking features, communicating with carriers, and handling delivery exceptions.
Q: Describe your experience with carrier selection and rate negotiation.
Expected Answer: Should demonstrate understanding of comparing carrier rates, service levels, and using TMS data to make informed carrier selection decisions.
Junior Level Questions
Q: What basic features of a TMS do you use daily?
Expected Answer: Should be able to describe basic shipping functions like creating shipments, tracking orders, and running simple reports.
Q: How do you handle basic shipping documentation?
Expected Answer: Should understand how to process basic shipping documents like bills of lading, proof of delivery, and shipping labels using TMS.
Experience Level Indicators
Junior (0-2 years)
- Basic shipping documentation
- Simple route planning
- Order tracking
- Data entry in TMS
Mid (2-5 years)
- Carrier management
- Route optimization
- Cost analysis
- Performance reporting
Senior (5+ years)
- Strategic planning
- Team management
- Process improvement
- Budget oversight
Red Flags to Watch For
- No experience with shipping documentation
- Lack of attention to detail in tracking shipments
- Poor understanding of transportation costs
- No knowledge of DOT regulations
- Unable to explain basic shipping terminology
