Stern

Term from Cruise Lines industry explained for recruiters

The stern is the back part of a cruise ship or any vessel. When this term appears in job descriptions or resumes, it usually refers to work experience or responsibilities in areas located at the rear of the ship. This section often houses important facilities like certain restaurants, lounges, entertainment venues, or crew areas. In cruise line job postings, "stern" might be mentioned when describing work locations, maintenance responsibilities, or guest service areas. It's as important to understand as other common ship location terms like "bow" (front) or "port" (left side) when reviewing maritime resumes.

Examples in Resumes

Supervised guest services operations in stern dining venues serving 500+ passengers daily

Managed maintenance schedules for stern entertainment facilities and public spaces

Coordinated stern deck crew operations and cleaning protocols

Typical job title: "Stern Section Staff"

Also try searching for:

Stern Deck Officer Stern Section Manager Aft Section Supervisor Stern Operations Coordinator Back Deck Crew Member Stern Maintenance Supervisor

Example Interview Questions

Senior Level Questions

Q: How would you manage multiple teams working in different stern sections of a cruise ship?

Expected Answer: A senior candidate should discuss coordination between different departments, scheduling considerations, safety protocols, and how to handle peak passenger times while maintaining smooth operations.

Q: What experience do you have with stern section emergency procedures?

Expected Answer: They should demonstrate knowledge of evacuation protocols, emergency equipment locations, crew training procedures, and coordination with bridge officers during emergencies.

Mid Level Questions

Q: How do you ensure proper maintenance of stern facilities during a cruise?

Expected Answer: Should explain daily inspection routines, maintenance scheduling, coordination with technical teams, and handling guest complaints or facility issues.

Q: What challenges have you faced managing stern section staff?

Expected Answer: Should discuss staff scheduling, training new crew members, handling cultural differences in international crews, and maintaining service standards.

Junior Level Questions

Q: What are the main public areas typically found in a ship's stern?

Expected Answer: Should be able to list common areas like restaurants, bars, entertainment venues, and explain basic layout awareness.

Q: How would you handle a guest complaint about service in a stern venue?

Expected Answer: Should demonstrate basic customer service skills, knowledge of complaint procedures, and understanding of when to escalate issues.

Experience Level Indicators

Junior (0-2 years)

  • Basic knowledge of ship terminology
  • Customer service experience
  • Understanding of safety procedures
  • Basic crew coordination

Mid (2-5 years)

  • Staff supervision
  • Facility maintenance coordination
  • Emergency procedure management
  • Guest relations management

Senior (5+ years)

  • Multi-department coordination
  • Strategic operations planning
  • Crisis management
  • Budget management for stern operations

Red Flags to Watch For

  • No knowledge of basic maritime terminology
  • Lack of customer service experience in hospitality industry
  • No understanding of maritime safety protocols
  • Poor team coordination skills

Related Terms