Ski Check
Ski Check is a customer service role at ski resorts where employees manage the storage and safekeeping of guests' ski and snowboard equipment. This service helps visitors store their equipment safely during breaks or after finishing their ski day. The position involves organizing equipment, maintaining a tracking system to match items with their owners, and ensuring smooth drop-off and pick-up processes. You might see this role called "Equipment Check" or "Ski Valet" at some resorts. It's an important guest service that helps prevent theft and provides convenience to resort visitors.
Examples in Resumes
Managed Ski Check operations serving 200+ daily guests during peak season
Supervised Equipment Check facility and trained 5 new staff members
Implemented new tracking system at Ski Valet station reducing wait times by 30%
Typical job title: "Ski Check Attendants"
Also try searching for:
Where to Find Ski Check Attendants
Industry Resources
Job Boards
Professional Networks
Example Interview Questions
Senior Level Questions
Q: How would you handle a situation where multiple guests claim the same equipment?
Expected Answer: A senior ski check attendant should describe their conflict resolution process, tracking system verification methods, and explain how they maintain clear documentation to prevent such situations.
Q: What improvements have you made to ski check operations in your experience?
Expected Answer: Should discuss implementing efficient storage systems, training programs, or tracking methods that improved guest satisfaction and reduced wait times.
Mid Level Questions
Q: How do you manage busy periods with limited storage space?
Expected Answer: Should explain organization techniques, time management skills, and how they maintain efficient flow during peak times.
Q: What system do you use to track equipment and prevent loss?
Expected Answer: Should describe check-in/out procedures, tagging systems, and methods for organizing equipment to ensure accurate returns.
Junior Level Questions
Q: How would you handle a guest who can't find their claim ticket?
Expected Answer: Should demonstrate knowledge of backup identification procedures and customer service skills in handling such situations.
Q: What's your experience with organizing ski and snowboard equipment?
Expected Answer: Should show basic understanding of equipment handling, storage techniques, and safety considerations.
Experience Level Indicators
Junior (0-1 years)
- Basic equipment handling and storage
- Customer service fundamentals
- Understanding of check-in/out procedures
- Basic safety protocols
Mid (1-3 years)
- Efficient storage management
- Peak period handling
- Team coordination
- Problem-solving skills
Senior (3+ years)
- Staff training and supervision
- Operations improvement
- Complex problem resolution
- System optimization
Red Flags to Watch For
- Poor customer service attitude
- Inability to stay organized under pressure
- Lack of attention to detail in tracking systems
- No experience handling busy periods
- Poor physical stamina for equipment handling
Need more hiring wisdom? Check these out...
Global Compliance Checks: The Hidden Puzzle Pieces of Background Screening Revealed
Supercharge Your Candidate Screening: 7 Unorthodox Ways to Hire Faster Without Breaking a Sweat
Resume Screening Reinvented: 9 Unconventional Strategies to Discover Top Talent Hidden in Plain Sight
