Setup Work

Term from Instrument Repair industry explained for recruiters

Setup Work refers to the essential adjustments and preparations made to musical instruments to ensure they play correctly and comfortably. This includes tasks like adjusting string height, aligning components, and fine-tuning various parts of the instrument. Think of it like aligning wheels on a car - it's the foundational work that makes everything function properly. People who do setup work are often called instrument technicians, repair technicians, or luthiers (for stringed instruments). The quality of setup work directly affects how well an instrument plays and how comfortable it is for musicians to use.

Examples in Resumes

Performed Setup Work on over 200 guitars and string instruments annually

Specialized in Setup Work and repair of brass and woodwind instruments

Managed quality control through precise Setup Work on student rental instruments

Typical job title: "Instrument Repair Technicians"

Also try searching for:

Instrument Repair Technician Luthier Musical Instrument Technician Guitar Tech Band Instrument Repair Technician String Instrument Technician Instrument Setup Specialist

Example Interview Questions

Senior Level Questions

Q: How do you handle training and quality control for other technicians' setup work?

Expected Answer: A senior technician should discuss their experience in developing standardized procedures, training programs, and quality checkpoints. They should mention how they maintain consistency across different skill levels and handle complex or unusual setup situations.

Q: Describe how you would manage a large volume of setups during peak season (like back-to-school)?

Expected Answer: Should demonstrate knowledge of workflow management, prioritization, and maintaining quality under pressure. Should include mention of training others and delegation skills.

Mid Level Questions

Q: What's your process for documenting setup specifications for different instruments?

Expected Answer: Should explain their system for recording measurements, adjustments, and special requirements for different instruments. Should mention how they maintain records and communicate with customers.

Q: How do you determine when an instrument needs more than just basic setup work?

Expected Answer: Should describe their evaluation process, common red flags they look for, and how they communicate additional repair needs to customers.

Junior Level Questions

Q: What are the basic steps in a standard guitar setup?

Expected Answer: Should be able to list fundamental steps like checking neck relief, string height adjustment, intonation, and basic cleaning/maintenance procedures.

Q: How do you ensure customer satisfaction with your setup work?

Expected Answer: Should discuss basic customer service skills, attention to detail, and following standard procedures for quality control.

Experience Level Indicators

Junior (0-2 years)

  • Basic instrument cleaning and maintenance
  • Simple adjustments and setups
  • Understanding of basic tool usage
  • Basic quality checking procedures

Mid (2-5 years)

  • Complex setup procedures
  • Multiple instrument type expertise
  • Customer consultation skills
  • Problem diagnosis abilities

Senior (5+ years)

  • Training and supervision of other technicians
  • Advanced problem-solving
  • Workshop management
  • Quality control oversight

Red Flags to Watch For

  • No hands-on experience with actual instruments
  • Lack of basic understanding of different instrument types
  • Poor attention to detail
  • No knowledge of industry standard measurements and specifications
  • Inability to use basic repair tools properly