Recruiter's Glossary

Examples: pH Level • Water Table • Water Source

Service Line

Term from Water Supply industry explained for recruiters

A Service Line is the pipe that connects a building to the main water supply system in the street. It's like a smaller version of the main water pipes that specifically serves individual properties. Water utility workers deal with these lines when installing new connections, fixing leaks, or upgrading old pipes. Think of it as the "driveway" that brings water from the street to someone's house or building. These lines are crucial because they're the final link in getting clean water to customers and removing wastewater from properties.

Examples in Resumes

Supervised replacement of 200+ aging Service Lines in residential areas

Managed emergency repairs on damaged Service Lines and Water Service Lines

Coordinated installation of new Service Line connections for a housing development

Typical job title: "Service Line Technicians"

Also try searching for:

Water Service Technician Utility Service Worker Water Distribution Operator Service Line Inspector Plumbing Technician Water Systems Operator

Where to Find Service Line Technicians

Professional Organizations

Job Boards

Professional Networks

Example Interview Questions

Senior Level Questions

Q: How would you manage a large-scale service line replacement project?

Expected Answer: Should discuss project planning, coordinating with multiple stakeholders, managing crews, ensuring compliance with regulations, and minimizing disruption to customers while maintaining water service.

Q: What factors do you consider when deciding whether to repair or replace a service line?

Expected Answer: Should mention age of line, material type, repair history, cost comparison, customer impact, and local regulations. Should also discuss modern materials and installation methods.

Mid Level Questions

Q: How do you identify and respond to a service line leak?

Expected Answer: Should explain leak detection methods, safety procedures, customer communication, and repair processes. Should also mention documentation and reporting requirements.

Q: What are the common materials used in service lines and their pros and cons?

Expected Answer: Should be able to compare copper, PEX, PVC, and other materials in terms of durability, cost, and installation requirements. Should know local code requirements.

Junior Level Questions

Q: What safety procedures do you follow when working on service lines?

Expected Answer: Should mention basic safety protocols like line location, proper excavation, confined space procedures, and personal protective equipment requirements.

Q: How do you read and understand service line blueprints and maps?

Expected Answer: Should demonstrate basic understanding of utility maps, location markers, and how to identify service line connections and main lines on drawings.