RX30 is a widely-used pharmacy management system that helps pharmacies run their daily operations. Think of it as the essential software that pharmacists and pharmacy staff use to handle prescriptions, manage patient records, process insurance claims, and track inventory. It's similar to other pharmacy systems like QS/1 or PioneerRx, but RX30 is particularly popular among independent and smaller chain pharmacies. When you see this on a resume, it means the person has experience using specialized pharmacy software to manage prescriptions and customer information.
Processed over 200 prescriptions daily using RX30 system
Trained new staff members on RX30 pharmacy management software
Managed patient records and insurance claims through RX30
Typical job title: "Pharmacy Technicians"
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Q: How would you handle training new staff members on the RX30 system?
Expected Answer: Should demonstrate experience in creating training programs, explaining key features like prescription processing, insurance billing, and inventory management, and mention methods for ensuring new staff understand compliance requirements.
Q: Describe a time when you had to troubleshoot a complex issue with RX30.
Expected Answer: Should show problem-solving abilities, understanding of system workflows, and experience in maintaining pharmacy operations during technical difficulties.
Q: How do you use RX30 to manage inventory and prevent medication shortages?
Expected Answer: Should explain experience with inventory reports, ordering procedures, and how to use the system to track medication usage patterns and maintain appropriate stock levels.
Q: Explain how you handle insurance claim rejections in RX30.
Expected Answer: Should describe the process of reviewing rejection codes, making necessary corrections, and resubmitting claims using the system.
Q: What are the basic steps for entering a new prescription in RX30?
Expected Answer: Should be able to explain the basic process of entering patient information, prescription details, and insurance information into the system.
Q: How do you perform a basic patient search in RX30?
Expected Answer: Should demonstrate knowledge of searching by name, date of birth, or phone number, and accessing basic patient profiles.